https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/32978/how-to-fix-error-2753en-USTelligent Community 12https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/32978/how-to-fix-error-2753Tue, 03 Oct 2017 13:27:10 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e935816c-4c94-452f-bf21-1239cfbbf6dbHolly Herringhttps://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/32978/how-to-fix-error-2753#commentsCurrent Revision posted to OpenRoads | OpenSite Wiki by Holly Herring on 10/3/2017 1:27:10 PM<br /> <table style="background-color:#dce5f0;border:0px solid #dce5f0;width:680px;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>InRoads, GEOPAK, MX</td> </tr> <tr> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>08.11.07+, 08.11.09+</td> </tr> <tr> <td style="text-align:right;"><strong>Area:&nbsp;</strong></td> <td>Basic Settings</td> </tr> <tr> <td style="text-align:right;"><strong>Original Author:</strong></td> <td>Holly Herring, Bentley Technical Support Group</td> </tr> </tbody> </table> <p>&nbsp;</p> <h1>Question:</h1> <p>When I go to uninstall the software, I get error 2753, <em>The file is not marked for installation</em>. How can I fix this error, so that I can uninstall the software?</p> <p></p> <h1>Answer:</h1> <p>This error is typically due to trying to uninstall a software that has been partially installed. Users in the past have resolved this error by doing the following:</p> <ol> <li>Repair the .Net Framework: <a href="https://www.microsoft.com/en-us/download/details.aspx?id=30135"><span style="color:#0563c1;">https://www.microsoft.com/en-us/download/details.aspx?id=30135</span></a></li> <li>Run ccleaner to clean the registry</li> <li>Run this tool to uninstall the software: <a href="https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed">https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed</a></li> <li>Before reinstalling the software, make sure the User Account Control (UAC) is turned all the way down.</li> </ol> <p></p> <p></p> <h1><b><img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /></b></h1><div style="clear:both;"></div> https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/32978/how-to-fix-error-2753/revision/1Thu, 23 Feb 2017 21:54:33 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e935816c-4c94-452f-bf21-1239cfbbf6dbHolly Herringhttps://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/32978/how-to-fix-error-2753#commentsRevision 1 posted to OpenRoads | OpenSite Wiki by Holly Herring on 2/23/2017 9:54:33 PM<br /> <p style="padding:0;margin:0;"></p> <table style="border:0px solid #dce5f0;width:680px;background-color:#dce5f0;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>InRoads, GEOPAK, MX</td> </tr> <tr> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>08.11.07+, 08.11.09+</td> </tr> <tr> <td style="text-align:right;"><strong>Area:&nbsp;</strong></td> <td>Basic Settings</td> </tr> <tr> <td style="text-align:right;"><strong>Original Author:</strong></td> <td>Holly Herring, Bentley Technical Support Group</td> </tr> </tbody> </table> <p>&nbsp;</p> <h1>Question:</h1> <p>When I go to uninstall the software, I get error 2753, <em>The file is not marked for installation</em>. How can I fix this error, so that I can uninstall the software?</p> <p></p> <h1>Answer:</h1> <p>This error is typically due to trying to uninstall a software that has been partially installed. Users in the past have resolved this error by doing the following:</p> <ol> <li>Repair the .Net Framework: <a href="https://www.microsoft.com/en-us/download/details.aspx?id=30135"><span style="color:#0563c1;">https://www.microsoft.com/en-us/download/details.aspx?id=30135</span></a></li> <li>Run ccleaner to clean the registry</li> <li>Run this tool to uninstall the software: <a href="https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed">https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed</a></li> <li>Before reinstalling the software, make sure the User Access Control (UAC) is turned all the way down.</li> </ol> <p></p> <p></p> <h1><b><img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /></b></h1><div style="clear:both;"></div>