I have updated OpenRoads Designer from the Connection Client and now when I double click to launch the program, I see the splash screen for a quick moment and it immediately goes away. How do I fix this?
This has been reported with users who have the security virus scanner Sentinel, SentinelOne, or Cylance. To resolve this issue, you will need to whitelist the Bentley folder so that the OpenRoadsDesigner.exe is not blocked. The default path is under C:\Program Files.