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In these challenging times when COVID-19 is imposing significant disruptions to day-to-day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring smooth transition of work from office to remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.
To ensure smooth transition of work and effectiveness of your daily workflows with Bentley software, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.
There are several options to work remotely. You may decide to install the software on your home computer. Please click here to see these minimum machine requirements for OpenRoads Designer.
Internet access is required for downloading, installing, and licensing the software (unless the machine concerned has a checked-out license). As the OpenRoads installer is almost 8 GB, installation may take a significant time over low bandwidth connections. Ensure the connection used has sufficient data allowance if it is not an unlimited data package. Many CONNECT Edition products are installed from a small installer file that pulls the rest of the installation files from our servers. If you encounter problems with this installation route, please refer to the DOWNLOADING SOFTWARE section below for links to full software downloads or guidance on the use of Deployment Images to take home.
OpenRoads Designer will try to obtain your Internet Proxy Settings from Internet Explorer browser. If it is not feasible, you can fill the details manually as described in this page located here.
Virtual Private Network enables organizations to provide secure connection to their network over the internet so their employees can connect remotely or from public places. Click here to follow these instructions to connect to Windows VPN. If your organization uses a different VPN software, contact your IT administrator to guide you with the steps.
The following features of OpenRoads may not work properly in the absence of internet connectivity.