Second screen still running when I close ORD [Running the application on 2 screens]

Problem

I use ORD on 2 screens. When I shut down the program only 1 screen shuts off , leaving the second screen still running. I then have to crash the program to shut it down completely using CNTRL ALT delete, and going into the task manager.

Solution

The setting for opening the application in 2 screens is store in the user’s preference.

To re-create a new clean user preferences file:

• Close ORD
• Go to C:\Users\your.user.name\AppData\Local\Bentley\OpenRoadsDesigner
• MOVE (not just copy) the whole content of this folder - including all subfolders - into some other safe folder for backup.
• Delete all files in the temp folder:C:\Users\ your.user.name \AppData\Local\Temp\Bentley\OpenRoadsDesigner
• Restart ORD and check if the issue still occurs.

https://communities.bentley.com/products/microstation/w/microstation__wiki/8978/how-to-reset-user-preferences-and-delete-microstation-s-temporary-files