Hydraulic Analysis Problem Unable to acquire a license for Bentley_OpenRoadsDesigner

Sylvia H. — Fri, 03 Sep 2021 15:52:08 GMT

Current Revision posted to OpenRoads | OpenSite Wiki by Sylvia H. on 9/3/2021 3:52:08 PM

Product(s):	OpenRoads Designer
Version(s):	10.08+
Area:	Startup, Licensing

Problem:

When launching OpenRoads Designer, the following error appears even though all licenses are present and activated in the License Management Tool.

"Unable to aquire a license for <-Bentley_OpenRoadsDesigner->. Please ensure you have a valid license available and try again."

Solution:

A policy reset is needed. The 'Reset Policy' tool in included in the Bentley License Tool released with CONNECTION Client v11.00.03.xxx and newer.

Open up the Bentley License Tool and go to the "Tools" pulldown and choose "ResetPolicy".

Hydraulic Analysis Problem Unable to acquire a license for Bentley_OpenRoadsDesigner

Kevin McDonald — Fri, 03 Sep 2021 13:15:04 GMT

Revision 2 posted to OpenRoads | OpenSite Wiki by Kevin McDonald on 9/3/2021 1:15:04 PM

Product(s):	OpenRoads Designer
Version(s):	10.08+
Area:	Startup, Licensing

Problem:

When launching OpenRoads Designer, the following error appears even though all licenses are present and activated in the License Management Tool.

"Unable to aquire a license for <-Bentley_OpenRoadsDesigner->. Please ensure you have a valid license available and try again."

Solution:

Download the "ResetEntitlements for CONNECTION Client.bat" file below. This batch file removes a local copy of CONNECT Licensing entitlements and resets CONNECTION Client to default settings. Save this file and then right-click on the batch file, and select "Run as administrator" (to ensure sufficient privileges) to run the batch file.

After running the batch file start CONNECTION Client, sign into CONNECTION Client then open up the Bentley License Tool and go to the "Tools" pulldown and choose "Refresh Policy".

/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-52/ResetEntitlements-for-CONNECTION-Client.bat

Hydraulic Analysis Problem Unable to acquire a license for Bentley_OpenRoadsDesigner

Kevin McDonald — Sat, 05 Dec 2020 01:50:01 GMT

Revision 1 posted to OpenRoads | OpenSite Wiki by Kevin McDonald on 12/5/2020 1:50:01 AM

Product(s):	OpenRoads Designer
Version(s):	10.08+
Area:	Startup, Licensing

Problem:

When launching OpenRoads Designer, the following error appears even though all licenses are present and activated in the License Management Tool.

"Unable to aquire a license for <-Bentley_OpenRoadsDesigner->. Please ensure you have a valid license available and try again."

Solution:

After running the batch file start CONNECTION Client, sign into CONNECTION Client then open up the Bentley License Tool and go to the "Tools" pulldown and choose "Refresh Policy".

communities.bentley.com/.../ResetEntitlements-for-CONNECTION-Client.bat