When opening InRoads and loading the preferences *.XIN file, the list which should contain the names of saved preferences for InRoads commands is completely blank. After checking the Style manager, Template Manager, and XML Reports, they are also all blank and no information is populating.
Please refer to this article for an updated process regarding the missing MSXML4.dll due to Microsoft no longer supporting the xml parser:
https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/31445/xin-is-blank---preferences-and-styles-lists-are-empty