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When opening InRoads and loading the preferences *.XIN file, the list which should contain the names of saved preferences for InRoads commands is completely blank. After checking the Style manager, Template Manager, and XML Reports, they are also all blank and no information is populating.
There are certain files required on the machine to read XML files correctly. InRoads requires Internet Explorer 6.0+ as well as a specific pair of MSXML DLL files. Without these DLL files, the program will not be able to read and format the XML information correctly from the file. These MSXML files are located at C:\\Windows\system32 and are titled MSXML4.DLL and MSXML6.DLL. If one or both of these files do not exist, the results could be blank commands due to the program not formatting the information from the XIN, XML, or ITL files. If you are experiencing this type of behavior, it may be required to delete the DLL files and download them from the Microsoft website. They could be deleted or changed with a system update or a Windows update and be required to download these necessary files. Here is a link to the downloads for these particulat MSXML files on the Microsoft downloads page.
4.0 Download - http://www.microsoft.com/download/en/details.aspx?id=15697
6.0 Download - http://www.microsoft.com/download/en/details.aspx?id=3988