<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>License Usage is Reported for Products That Are Not Being Used</title><link>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>License Usage is Reported for Products That Are Not Being Used</title><link>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used</link><pubDate>Wed, 18 May 2016 13:47:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92fc2a4e-e2a4-41ad-b862-957ae58f4eb2</guid><dc:creator>Jacquelyn Pettus</dc:creator><comments>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used#comments</comments><description>Current Revision posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 5/18/2016 1:47:23 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;width:680px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;InRoads&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07+&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;General&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style="font-size:150%;"&gt;&lt;span style="text-decoration:underline;"&gt;Question:&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;User is launching a product (such as InRoads Site), however license usage is reporting that (s)he is using additional products (such as Survey or Bridge).&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style="text-decoration:underline;"&gt;&lt;span style="font-size:150%;"&gt;Answer:&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The most likely explanation, and the first thing&amp;nbsp; to check, is Product Add-ins.&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Launch the product for which you are licensed (InRoads Site in this example).&lt;/li&gt;
&lt;li&gt;In the InRoads Explorer, select &lt;b&gt;Tools &amp;gt; Product Add-Ins&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;In &lt;b&gt;Product Add-Ins&lt;/b&gt;, make sure that all available product add-ins are toggled &lt;i&gt;off&lt;/i&gt;. &amp;nbsp;Also make sure that &amp;ldquo;Persist Product Add-Ins on Exit&amp;rdquo; is toggled off.&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-52/3288.Capture.PNG" border="0" /&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" height="60" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: InRoads, Licensing - Technical, SELECTsupport, Problem Solving&lt;/div&gt;
</description></item><item><title>License Usage is Reported for Products That Are Not Being Used</title><link>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used/revision/2</link><pubDate>Thu, 12 Sep 2013 17:09:36 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92fc2a4e-e2a4-41ad-b862-957ae58f4eb2</guid><dc:creator>Jacquelyn Pettus</dc:creator><comments>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used#comments</comments><description>Revision 2 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 9/12/2013 5:09:36 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;table style="background-color:#dce5f0;width:500px;border:#dce5f0 0px solid;" border="0" align="left"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;InRoads&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07.615&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing - Technical&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Jacquelyn Pettus, Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;Problem:&lt;/h1&gt;
&lt;p&gt;User is launching a product (such as InRoads Site), however license usage is reporting that (s)he is using additional products (such as Survey or Bridge).&lt;/p&gt;
&lt;h1&gt;Solution:&lt;/h1&gt;
&lt;p&gt;The most likely explanation, and the first thing&amp;nbsp; to check, is Product Add-ins.&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Launch the product for which you are licensed (InRoads Site in this example).&lt;/li&gt;
&lt;li&gt;In the InRoads Explorer, select &lt;b&gt;Tools &amp;gt; Product Add-Ins&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;In &lt;b&gt;Product Add-Ins&lt;/b&gt;, make sure that all available product add-ins are toggled &lt;i&gt;off&lt;/i&gt;. &amp;nbsp;Also make sure that &amp;ldquo;Persist Product Add-Ins on Exit&amp;rdquo; is toggled off.&lt;img border="0" alt="" src="/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-52/3288.Capture.PNG" /&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: InRoads, Licensing - Technical, SELECTsupport, Problem Solving&lt;/div&gt;
</description></item><item><title>License Usage is Reported for Products That Are Not Being Used</title><link>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used/revision/1</link><pubDate>Thu, 12 Sep 2013 17:04:08 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92fc2a4e-e2a4-41ad-b862-957ae58f4eb2</guid><dc:creator>Jacquelyn Pettus</dc:creator><comments>https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/9065/license-usage-is-reported-for-products-that-are-not-being-used#comments</comments><description>Revision 1 posted to OpenRoads | OpenSite Wiki by Jacquelyn Pettus on 9/12/2013 5:04:08 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;table style="background-color:#dce5f0;width:500px;border:#dce5f0 0px solid;" border="0" align="left"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;InRoads&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07.615&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing - Technical&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Jacquelyn Pettus, Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;Problem:&lt;/h1&gt;
&lt;p&gt;User is launching a product (such as InRoads Site), however license usage is reporting that (s)he is using additonal products (such as Survey or Bridge).&lt;/p&gt;
&lt;h1&gt;Solution:&lt;/h1&gt;
&lt;p&gt;The most likely explanation, and the first thing&amp;nbsp; to check, is Product Add-ins.&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Launch the product for which you are licensed (InRoads Site in this example).&lt;/li&gt;
&lt;li&gt;In the InRoads Explorer, select &lt;b&gt;Tools &amp;gt; Product Add-Ins&lt;/b&gt;.&lt;/li&gt;
&lt;li&gt;In &lt;b&gt;Product Add-Ins&lt;/b&gt;, make sure that all available product add-ins are toggled &lt;i&gt;off&lt;/i&gt;. &amp;nbsp;Also make sure that &amp;ldquo;Persist Product Add-Ins on Exit&amp;rdquo; is toggled off.&lt;img border="0" alt="" src="/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-52/3288.Capture.PNG" /&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: InRoads, SELECTsupport, Problem Solving, Licensing - Technical&lt;/div&gt;
</description></item></channel></rss>