| Applies To | |||
| Product(s): | STAAD.Pro | ||
| Version(s): | ALL | ||
| Environment: | ALL | ||
| Area: | STAAD.Pro Download/Installation/Security/Performance | ||
| Subarea: | Performance | ||
| Original Author: | Sye Chakraborty, Bentley Technical Support Group | ||
Problem Description :
When a user launches STAAD.Pro, the program crashes
Solution :
User had to uninstall STAAD.Pro. Uninstall all the installed versions of the Visual C++ Redistributable in the machine and then reinstall all of these and it took care of the problem.
Note : This issue has only been observed in a particular user machine. This is a very rare occurrence and in case anyone runs into such issues, the steps listed in the following wiki should be tried out first