	Product(s):	Structural Synchronizer
	Version(s):	8.11.11.46
	Environment:	64 bit OS
	Area:	Installation

Problem Description

Users are unable to install Structural Synchronizer V8i SELECT series 5 version 08.11.11.46, getting a message that indicates, "32-bit version of Structural Synchronizer cannot be installed on 64-bit Operating System."

Solution

There are 2 installers for Structural Synchronizer that can be downloaded and installed from My SELECT CD or the Fulfillment center. Only the 32-bit version (x86) can be installed on 32-bit operating systems, and only the 64-bit version (x64) can be installed on 64-bit operating systems.

When downloading some products that list Synchronizer as a dependency, the listed version of Synchronizer may not be the matching one for the computer where it's being installed.

Can't Install the 32-bit Version on a 64-bit Operating System

Problem Description

Solution

See Also