I am getting the notice 'Please install KB2999226 on your machine before initiating installation' when trying to install "OpenUtilities Designer CONNECT Edition x64 (SES) (English)".
What is KB2999226?
Hi Figen,The KB2999226 is an Windows Update, can you confirm which version of OpenUtilities Substation are you trying to install ?We would also like to know the version of OS of the machine where you are trying to install Substation. Regards,Satish Saptasagar
Hi Satish,
OpenUtilities Designer Version; OpenUtilities Designer CONNECT Edition x64 (SES) (English) - oud10050005en.exe
The machine OS is Windows Server 2012 R2 Standard.
Regards,
Figen
Hi Figen,
As Satish mentioned, this is a Windows update that is required by Bentley's Microstation based products. Please see this wiki post for an explanation:
https://communities.bentley.com/products/microstation/w/microstation__wiki/36596/error-please-install-kb2999226-on-your-machine-before-initiating-installation-microstation
Microsoft seems to have used the same KB number for multiple OS versions, so it is important you get the correct one. I think this is the one you need:
https://www.microsoft.com/en-us/download/details.aspx?id=49063
Hope that helps,
Mike
Answer Verified By: Figen Torun Paparaci
Hi Mike,
After KB2999226 installation, "Open Utilities Designer Connect Edition" was installed smoothly.
Thank you for your support.