• Replies 3 replies
  • Subscribers 29 subscribers
  • Views 1419 views
  • Users 0 members are here

Using the create complex shape tool crashes Substation every single time.

Jeff Getch
Offline

I'm not sure if this is a bug, but I've ran in to this issue a lot lately. When I try to use the create complex shape tool, Substation crashes every single time.

Using the following tool settings:

Method = Automatic

Max Gap = 0:0.039

Simplify Geometry = checked

Area = Hole

Fill Type = None

  • Offline
    Hi Jeff. Does it matter where you do this, for example are you in Create Symbol, or on a project page, 2D, 3D? Does it matter what kind of elements you are joining? I tried it in 2D with some lines and an arc and had no trouble.



  • Offline in reply to Matt_P
    Hello Matt. I am working on a 2D construction drawing. I'm using place smartline to draw some lines to form a shape. Then using the create complex shape tool, I click one of the lines, click on an adjoining line, and it runs along the connecting lines to close the shape. But when I click to accept the shape, it crashes. I have tried making the shape from smartlines and arcs to create the complex shape, and also tried to join the arcs of a cloud.

    Jeff Getch

    Using Bentley Substation V8i SS7 v.- 08.11.12.137

  • Offline in reply to Jeff Getch

    Jeff, please create a new project and a new page and with nothing else on the page, try creating a complex shape that you have seen crash before. If that crashes, please back up the project and upload it according to the Communities Secure File Upload article. If it does not crash, then we'll need more details about the file that does crash, or a backup of the project that does crash.



Communities
Support and Services
Training and Learning
Social Media