I am running version 8.11.11.85. When I run the migration wizard to convert an old legacy Promise file, I follow the steps in the wizard and point to the old files on the server.
When I start the migration wizard, I instantly get a message that the conversion is complete but the only thing that was created was the project file name. It seems to hang up
and then I have to close the wizard.
How can I get this working? We have a lot of legacy projects that when required , have to be converted to the current version so that we can update drawings.
Hi Ken. Does this happen with more than one project? I'm thinking there is something wrong with the source project, perhaps some file is missing or incomplete.
Hi Matt,
At some point in time this used to work. I have tried the wizard on several projects over the past few months but get the same result. I ended up asking another user in the office to do the migration for me but his hard drive crashed last week, so I need to get this working
Does the Migration Log file say anything helpful? You said the migration seems to "hang up" do you mean the progress bar shows it not completing, like hanging at 9% or something like that? How long have you let it run before quitting?
The log file is empty. The progress bar stays at 0% even after 10 or 15 minutes. It seems like it thinks the migration is complete even before any task is started
If the migration Completed, the progress would have gone to 100% and you would have gotten a message saying it was done. 15 minutes is not very much time to do a migration. I would try setting it up and letting it run overnight to see what happens.