Hi,
I'm receiving several errors in Promis*e V8i Series 6 (autocad).
First error I'm getting is the startup error listed here: https://communities.bentley.com/products/electrical___instrumentation/w/electrical_and_instrumentation__wiki/11723/error-at-startup---the-given-key-was-not-present-in-the-dictionary-device-mdb
Switching the device.mdb file did not correct that problem.
Clicking OK on the error still loads Promis*e.
Upon opening catalog manager, I get the "Error Message:The given key was not present in the directory" error.
Clicking OK on the error still loads the catalog manager, but everything is blank.
Here is the layout of files locally:
Thoughts? Device.ldb is only 1KB, is that right?
Note: Other users are also affected. I'm not able to create any symbols or families, it tells me that the catalog is not writable.
Hi Aaron,Are you getting the Error Message "Error at Startup the given key is not present" ? Can you share the actual screen shot for the issue you are facing. Also you can follow the below Wiki Link suggestion and check if it helps.We would like to know the version of Promis.e that you are currently facing the issue in.The Device.idb file is created when the Device.mdb file is being used and its deleted automatically when the Device.mdb is not being used. It Is just a temperoary file that's is created.Regards,Satish Saptasagar
Satish,
The suggested Multi_Language_UI.mdb file did not solve the problem. I was able to solve the problem by reverting back to a previous version of Catalog.mdb in the shared (not local) directory. I had a hunch it was corrupt based on its time stamp and the time we started seeing errors.