I am having some confusion with my Device Famiy List. Typically I will insert device by name, search and enter my part number and select the appropriate family. Recently I have made some modifications to my families that just don't seem to take. The family edits work but not the childs (i.e connection points). I keep getting a Device Family list that is not reflective of my families folder in my current catalog. There are items in this list that have been deleted a long time ago. Why do they keep appearing and is it possible to refresh the list?
promis-e V8i (SELECTseries7)-Version 08.11.12.18
Hi Neil,You can try refreshing the catalog.Go to Catalog Manager>>Refresh Catalog.Hope this helps.
Hello Lalitesh. Thank you. I did this but it does not refresh my Device Family list. It seems to be getting this list from somewhere other than my Families folder in my current catalog. When I look at the files in my Families folder they don't match this list.
promis-e V8i (SELECTseries 7) - Version 08.11.12.18
Hi Neil,You can try renaming the per user app data folder and check if that helps with your concern.You can follow the steps provided in the below link.
https://communities.bentley.com/products/electrical___instrumentation/w/electrical_and_instrumentation__wiki/5363/application-data-per-user-configuration---promis-eHope this was helpful.
Hello,
I renamed the folder as per the link. I see that Promis-e created a new folder when it started. I started the program, did a catalog rebuild, did a Families refresh but it still comes up with the family list that is not current. Below is my current family list from my catalog manager. There are items that have been deleted that keep appearing in my Device Family list when I am placing a symbol.
Thanks,
Neil
Hi Neil,
try to create new project and see, if everything is working properly. The software should show you only families from catalog, as no family were used before.
If in "fresh" project it works, then it might be related to obsolete family stored inside the project. Try to update family in the project (not catalog):
Eventually try to replace family 1:1 (=using the same old/new family name):
HTH
Wojtek
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Best regards, Wojtek
SW: Promis.e 08.11.13.96/23.00.00.46