TreeNode Internal Error

Hi,

I'm getting the following error:

Not sure what happened to cause this error.  It appears every time I open or close a page.  Single user issue only.  Sometimes it may take 3-5 tries to open Promis*e (after splash screen, it just discontinues loading).  Guessing it has something to do with the project manager tree and a corrupt file.

Parents
  • Hi MagEngineerAaron,

    For the issue you are facing as you have mentioned that the issue is occurring for a single user can you try to renaming the Per user App data folder. You can follow the below Wiki Link for the location of the folder depending on if you are using Promis.e / Substation software.



    Hope the above suggestion helps for the issue you are facing.

    Regards,
    Satish Saptasagar 

    Answer Verified By: MagEngineerAaron 

Reply
  • Hi MagEngineerAaron,

    For the issue you are facing as you have mentioned that the issue is occurring for a single user can you try to renaming the Per user App data folder. You can follow the below Wiki Link for the location of the folder depending on if you are using Promis.e / Substation software.



    Hope the above suggestion helps for the issue you are facing.

    Regards,
    Satish Saptasagar 

    Answer Verified By: MagEngineerAaron 

Children
No Data