non removable text on symbol

pur dept has recently upgraded from Promis.e V8i select series to connect

and i have some text on a symbol that won't delete.

when i look at the symbol, that text is not shown,

but there appears to be a duplicate attribute.

i've attempted to change duplicate attribute status to hidden but nothing happened.

the original symbols were created using Promis.e V8i select.

is there anything that can be done or is it a redraw in promis.e connect

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