I have a page where a large number of wires have just disappeared. the wire numbers have remained.this has seemingly happened at random, and this exact issue has happened to a colleague alsorecently.Our IT network is periodically suffering with network speeds.
could this be causing these kind of issues ?shown are pdf of what the page should be like, and a screenshot of the page.
Hello Jason,As per your description. There are file corruptions if there is network speed issues or disconnection. But usually if a wire is deleted the Wire Tag/Label is attached to the wire segment. If wire is deleted the Tag/Label should also be deleted. Usually low network speed should not lead to deletion of wires.Thanks & RegardsSatish Saptasagar
could this be because we are using @*** @ to uniquely identify wires ?
also the terminal symbols are "standard" symbols, not "terminal" symbols , might this impact the wiring ?
Hi Jason, You are facing the issue due to adding of @....@ for the wires. Hence I would advise not to use the same. Further more can I would like to understand the uniquely identifying the wire number to check if there is any other suggestion that can be provided.
Thanks & RegardsSatish Saptasagar
Answer Verified By: jason good
Hi satish, do you have an email address , i can email you more details.
Hi Jason, Please raise a Service Case on the below link so that we can discuss further. CSM Service Catalog - Customer Service (service-now.com)Thanks & RegardsSatish Saptasagar