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    • ANSI database is missing.

      G.G.khan
      G.G.khan
      Hi Satish, In my Promis*e installation sample databases ANSI database is missing. only IEC sample database is appearing. How to install ANSI sample database?
      • 3 months ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Promis CE - Diagonal Wire orientation

      G.G.khan
      G.G.khan
      How to Modify Diagonal Wire orientation Symbol (need to change properties like Color, Thickness etc.) So that it should look similar to wire when placed. Dot is coming in a same color as wire but bottom 4 symbols are not please check picture.
      • 7 months ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Terminal Block Symbols

      G.G.khan
      G.G.khan
      Hi, I'm trying to make OTTA6 Terminal block Symbols but its not working well. I also checked in Sample database folders not available Does any one has OTTA6 and Link Symbols ? I want to see the connection points. where I can download these symbols.…
      • 7 months ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Even after deleting child symbols still family shows it is been used.

      Yogesh
      Yogesh
      I have deleted child symbols but still cannot use them at different place. In Device Usage Chart it shows it is been used at deleted location. Same issue with wire numbers and when we refresh or update the page; software crashes.
      • 8 months ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Panel Layout Symbols

      Lisa
      Lisa
      I know there are libraries of symblos for Allen Bradley, Schneider and others. Where do I find them?
      • 8 months ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Symbol Text not visible after Copying a Page to another Project - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: NA Area: Component Feature Subarea: Issue The user might some times see that when they copy a Page…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Retrieve hidden or unmovable undocked dialogs

      Kathy Williams
      Kathy Williams
      There are situations where an undocked dialog or window will become 'stuck' with no apparent way to recover it. In some cases the dialog is not even visible. In these cases, the Windows List Dialog can be leveraged to recover the dialog or window. …
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Promis.e error "Value was either too large or too small for an Int32", please advise how to resolve?

      Doug Murray
      Doug Murray
      A page in my project gives the following error "Object reference not set to an instance of an object" The LastError.txt file that is generated contains this info, Boolean IsPolyWire(System.String, Double): Object reference not set to an instance of…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Find CONNECT Edition Version Information

      Kathy Williams
      Kathy Williams
      When reaching out to support our posting a question to one of the BeCommunities Forums it is good to know the full product name and version number of the Bentley product that you are inquiring about. The article will walk the user through how to find…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Enabled Components Centre now Promis.e is stuck in a loop

      Doug Murray
      Doug Murray
      Hi, I enabled Options > System Options > Components Centre. I immediately recieved an error notification stating "Failed to fetch Components, please see error details: The given key was not present in the dictionary". When I press OK the dialogue…
      • Answered
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Converting Promis.e Drawing to an AutoCAD Drawing

      Ericka Zamudio
      Ericka Zamudio
      If a DEVICE_ID is suppressed in promis.e CAD program will the DEVICE_ID show up when performing a burst command in AutoCAD?
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Substation | Promis.e Forum
    • Resolved issues in OpenUtilities Substation CONNECT Edition Update 11, 10.11.00.22

      Satish Saptasagar
      Satish Saptasagar
      Product: OpenUtilities Substation Generation: CONNECT Edition Version: Update 11, 10.11.00.22 364829 Check feasibility : Substation SQL Project DB in Azure 517937 [Device Usage][SUBID] improve Duplicate…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Issues running Project API Builder in Promis.e CONNECT using excel sheet created for Promis.e V8i

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.08.XX.XX Environment: NA Area: Automation Feature Subarea: Project API Builder Background: The user face issue with running…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • CONNECT Edition Resolved Issues

      Eric Carlson
      Eric Carlson
      Bentley OpenUtilities Designer CONNECT Edition 10.05.00.05 Resolved Issues List: ID Title 419112 Attribute Relation rules not working at point WLs 419111 Unable to create single point path in offline design 415285 Cannot…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Bentley OpenUtilities Designer CONNECT Edition Update 5

      Eric Carlson
      Eric Carlson
      Bentley OpenUtilities Designer CONNECT Edition 10.05.00.05 was released on September 10, 2020. This represents Update 5 of the initial CONNECT Edition release. The files and formats are compatible and can work interchangeably with Bentley OpenUtilities…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Warning: ecad.dgn doesn't exist in 'DefaultProject' in ProjectWise

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: ProjectWise Area: ProjectWise Integration Subarea: NA Background: The user gets the…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to change default LCM attributes to Custom Attributes - OpenUtilities Substation CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.07.XX.XX to 10.10.XX.XX Environment: NA Area: Options Subarea: Systems Options Background: The user can use the Life Cycle…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Compatibility Chart OpenUtilities Substation CONNECT

      Satish Saptasagar
      Satish Saptasagar
      1. Compatibility Chart for Substation CONNECT UPdate to OpenUtilities Substation CONNECT Update 7 2. Compatibility Chart for OpenUtilities Substation CONNECT update 8 to 1 2 3. Compatibility Chart for OpenUtilities Substation CONNECT update 13
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Compatibility Chart - Promis.e CONNECT 6 to CONNECT Update 10

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Version(s): 10.06.XX.XX to 10.10.XX.XX Environment: N/A Area: Installation_Configuration Subarea: N/A The purpose of this document is to indicate the compatibility…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Updating Database for OpenUtilities Substation CONNECT Update 10 and through

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation CONNECT Version(s): 10.10.XX.XX to 10.11.XX.XX Environment: NA Area: Database Platform Support Subarea: NA Background: Substation uses a database to store…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Compatibility Chart - OpenUtilities Substation CONNECT (Update8 to Update12)

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation Version(s): 10.08.XX.XX to 10.12.00.XX Environment: N/A Area: Installation_Configuration Subarea: N/A The purpose of this document is to indicate the compatibility…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Resolved issues in OpenUtilities Substation CONNECT Edition Update 10, 10.10.00.20

      Satish Saptasagar
      Satish Saptasagar
      Product: OpenUtilities Substation Generation: CONNECT Edition Version: Update 10 Refresh 1, 10.10.00.20 515173 [Cable/Bus][Placement Options]Custom phase level for cable/bus 252118 …
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Download OpenUtilities Designer CONNECT Edition

      Mike Carlisle
      Mike Carlisle
      The steps below assume that the user is a Bentley SELECT Subscriber. If you are not a Bentley SELECT Subscriber, please contact Bentley Sales using the Sales Contact Request form to arrange delivery of Bentley software for a trial period. Go to…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Creating New WorkSpace & WorkSet - OpenUtilities Substation

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: N/A Area: Installation_Configuration Subarea: N/A Background The user needs to create a new WorkSpace…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Update Page - Maintenance Feature - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Maintenance Feature Subarea: NA Background: The Update Page tool attempts to synchronize…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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