• Old Database Migration

    Hi Satish, My IT manager found old Promis*E V8i database location in our Company server. Last accessed in 2014. Now the team dissolved and most users left. how to recover this database which is on SQL-12 to my new database in SQL -6 please help…
  • How to Migrate from Old SQL Server to New SQL Server for OpenUtilities Substation CONNECT

    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.14.XX.XX Environment: NA Area: Database Platform Support Subarea: NA Background: Organizations usually have…
  • How to Migrate from Old SQL Server to New SQL Server for Promis.e CONNECT

    Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.12.XX.XX Environment: NA Area: Database Platform Support Subarea: NA Background: Organizations usually have IT Policy in…
  • Error "In order to create the database you must have the 'sysadmin' role permission" - OpenUtilities Substation CONNECT

    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.13.XX.XX Environment: NA Area: Database Platform Support Subarea: SQL Permission Background: When the user…
  • Error "In order to create the database you must have the 'sysadmin' role permission" - Promis.e CONNECT

    Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: NA Area: Database Platform Support Subarea: SQL Permission Background: When the user is trying to…
  • Failed to install SQL Server

    Hello everyone, I need help with an installation. The following message appears when the installation is about to finish That could be happening? Thanks
  • Settings SQL Server for new OpenUtilites Substation

    Hello, We are testing OpenUtilites Substation connect update 10. It is possible to use it with a local SQL database. But in production environment it is better to use a SQL server. We tried to connect to a 2016 and 2019 version of a SQL server,…
  • To check all database I have for OpenUtilities Substation

    Hello everyone, I'm wondering if there's a place or an app where I can check all the databases I created for Substation? For example, I was working with the database SubstationCE3 (figure below), it's my 3rd database. Is it possible for me to see…
  • Recommendation for OpenUtilities Designer SQL Server database environment:

    Set the Transaction Isolation Level to Read Committed (default value) SQL Syntax: SET TRANSACTION ISOLATION LEVEL READ COMMITTED; Set the READ_COMMITTED_SNAPSHOT database option to ON: SQL Syntax: ALTER DATABASE OUDesignerWFM SET READ_COMMITTED_SNAPSHOT…
  • Installing SQL Server Express locally for OpenUtilities Substation CONNECT

    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: NA Area: Database Platform Support Subarea: NA Background: OPenUtilities (OU) Substation…
  • Updating Database for OpenUtilities Substation CONNECT Update 10 and through

    Product(s): OpenUtilities Substation CONNECT Version(s): 10.10.XX.XX to 10.11.XX.XX Environment: NA Area: Database Platform Support Subarea: NA Background: Substation uses a database to store…
  • DeviceDB Error Message: Object reference not set to an instance of an object.

    When in a oneline drawing, I select “INSERT SYMBOL” (Electrical >2D Design > Components > Insert Symbol. When I do that I get the following Error Messages: DeviceDB Error Message: Object reference not set to an instance of an object. TargetSite…
  • Should Promis.e files be located on the same network server as the SQL server?

    We are looking to migrate Promis.e SS7 to the CONNECT edition. This is requiring us to upgrade the network servers to support more recent versions of SQL. Our IT department sent the following questions, and I was hoping you would be able to provide guidance…
  • Promise V8i SS8 Project Database Utility not Updating Project Database

    Disclaimer: I realize that support for V8i SS8 is discontinuing soon; I would convert immediately to the CONNECT series, but our IT department is still working on getting us a server with a compatible version of SQL Server. I need an immediate solution…
  • SQL Database Upgrade

    Hi, Are there any known issues of changing to SQL 2016 when running Promis*e V8i series 6 over AutoCAD? We are currently running SQL 2012 server.
  • Creating and Updating Project Database - Promise CE

    Product(s): Promise CONNECT Version(s): 10.00.XX.XX to 10.03.XX.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Background Promis.e uses database to store project related…
  • Creating and Updating the Project Database - Substation CE

    Product(s): Substation CONNECT Version(s): 10.00.XX.XX to 10.05.XX.XX Environment: N/A Area: Installation_Configuration Subarea: N/A Background Substation uses database to store project related…
  • Unable to add to Parts Database Manager

    Hi Guys We recently upgraded our SQL Server from Express to the Full Version. The Bentley Substation Software has been reconfigured and everything is working fine except that i cannot add/edit items in the Parts Database Manager. Initially when i open…
  • Plant Exchange

    Product(s): Promis.e Version(s): V8i Environment: N/A Area: Interoperability Subarea: Plant Exchange Background AutoPlant P&ID and other Plant products store information that is related to…
  • Promis.e Auto Backup

    Hi, I have tried to set up automatically backups as written at https://communities.bentley.com/products/electrical___instrumentation/w/electrical_and_instrumentation__wiki/3591/backing-up-promis-e-data-automatically . While I am able to make database…
  • Promise and SSIS

    Hi there, We have a Symbol Attribute that changes every once in a while. So rather than manually having to adjust the attribute, is it possible to use SSIS to update the Symbol Attribute value? The promise database is on SQL Server, so I know updating…
  • Error - Index was outside the bounds of the array (Microsoft.SqlServer.smo)

    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Database Platform Support Subarea: N/A Error or Warning Message Index was outside the bounds…
  • Error at Startup - Error 40 Could Not Open a Connection

    Product(s): Promis.e & Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Database Platform Support Subarea: N/A Error or Warning Message The following error appears…
  • Error at Startup - Error 0 No connection could be made because the target machine actively refused it.

    Product(s): Promis.e & Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Database Platform Support Subarea: N/A Error or Warning Message The following error appears…
  • Finding the SQL Data folder

    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background When creating SQL Server databases using a…