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    • Access Service Request Manager

      Kathy Williams
      Kathy Williams
      Service Requests can be created and managed by users through the Bentley Service Request Manager. This article discusses how to access the Service Request Manager. Go to https://connect.bentley.com/ Note: You can also access this site via a…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Submit a Service Request

      Kathy Williams
      Kathy Williams
      Service Requests can be created through the Bentley CONNECT Portal when a user needs further assistance from the Bentley Support Team. 1. Go to the Bentley Home Page . On the top right of the webpage, click the 'SUPPORT' link. Note: If the CONNECTION…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to log Service Request

      Jesse Dringoli
      Jesse Dringoli
      Service Requests (previously Service Tickets) can be created through the Bentley CONNECT Personal Portal. If the CONNECTION Client is running in the Windows System Tray click it and choose Personal Portal and jump to step 5. Otherwise follow these steps…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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