Product(s):	Promis.e, Bentley Substation
	Version(s):	08.11.11.xx - 08.11.12.xx
	Environment:	N/A
	Area:	Installation_Configuration
	Subarea:	N/A

Error or Warning Message

After the software became unresponsive, the following error message displays at subsequent startups.  When the error message is acknowledged, the software closes, preventing use of the software.

Information
Project file is corrupt.

C:\Users\(user login)\AppData\Roaming\Bentley\promis-e V8i(M)\UserOptions.xml

Explanation

Necessary data is missing or corrupted in the file specified in the error message.

How to Avoid

Replace the file specified in the error message.

If the specified file is the [[5363|user application data folder]], the file can be deleted, renamed, or removed from the folder and will be recreated at startup.

If the specified file is not the user application data folder, a known good version of the file may be available on another workstation or from backup.

Original Author:

Matt_P

keywords: crash, locked up