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After the software became unresponsive, the following error message would display at startup. When the error message is acknowledged, the software closes, preventing use of the software.
Information------------------Project file is corrupt.C:\Users\(user login)\AppData\Roaming\Bentley\promis-e V8i(M)\UserOptions.xml
Necessary data is missing or corrupted in the file specified in the error message.
Replace the file specified in the error message.
If the specified path is the user application data folder, the file can be deleted, renamed, or removed from the folder and will be recreated at startup.
If the specified path is not the user application data folder, a known good version of the file may be available on another workstation or from backup.
keywords: crash, locked up