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OpenUtilities Wiki Error at startup - The given key was not present in the dictionary (Device.mdb)
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    Error at startup - The given key was not present in the dictionary (Device.mdb)

      Product(s): Promis.e, Bentley Substation
      Version(s): 08.11.08.xx - 08.11.12.xx
      Environment: N/A
      Area: Installation_Configuration
      Subarea: N/A

    Error or Warning Message

    When starting the software, one of the following error occurs. Often the software was running without issue prior to this problem, and other errors may occur when other tools are used to access catalogs or their contents.

    Internal Error
    Error Message: The given key was not present in the dictionary.
    TargetSite: System.Data.DataTable GetOleDbSchemaTable(Int32, System.Guid, System.Object[])
    DeclaringType: MDBProxy.ConnectionManager
    Attributes: internal
    MemberType: Method


    Internal Error
    Error Message: Invalid database object reference.
    TargetSite: Systerm.Data.DataTable GetOleDbSchemaTable(Int32, System.Guid, System.Object[])
    DeclaringType: MDBProxy.ConnectionManager
    Attributes: internal
    MemberType: Method

    Explanation

    The Device.MDB file gathers data from the various catalog.MDB files from the catalogs specified in Setup > Catalog Paths.  Sometimes old or bad data seems to get stuck in the Device.MDB file, preventing it from updating correctly.

    How to Avoid

    In more than one case, the problem was resolved by replacing the Device.MDB file with a known good Device.MDB file. The Device.MDB file is typically installed in the "\Config" subfolder of the Program Data folder

    A Device.mdb file for Promis.e V8i Select Series 8 can be downloaded here

    A Device.mdb file for promis.e V8i SELECTseries 5 and 6 can be downloaded here.

    A Device.mdb file for promis.e V8i SELECTseries 3 can be downloaded here.

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    See Also

    Error at startup - No value given / given key not present (Multi_Language_UI.mdb)

      Original Author: Matt_P
    • promis.e
    • error message
    • Bentley Substation
    • en
    • Installation_Configuration
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    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Jan 24 2014 12:38 PM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Wed, Apr 17 2019 6:49 AM
    • Revisions: 11
    • Comments: 0
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