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OpenUtilities Wiki Tools do not work, nothing happens
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          • Can't Create a New Project Page
          • Cannot Open page, can only Delete
          • Cannot see or modify page descriptions on New/Modify Page
          • Copy Page(s)
          • Error - page already exists
          • Error - page is not writable
          • Error creating pages - MicEctEcad, Write inhibited, Bad format
          • Error creating projects - Object reference...Void .ctor
          • Error on Delete project - the page is open you can not delete
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          • Error selecting project - Object reference...get_DefaultPartsDB
          • Error, big red X on Project Manager folder tree pane
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          • Projects cannot be opened
          • Rebuild Project Database
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          • The GUID in the project database doesn’t correspond to GUID for this project in the ect.fid
          • There is Only One Titleblock
          • Title block missing from pages
          • Tools do not work, nothing happens
          • User column populated for closed pages on Project Manager
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    Tools do not work, nothing happens

      Product(s): Promis.e, Bentley Substation
      Version(s): through 08.11.13.140
      Environment: N/A
      Area: Project Management
      Subarea: Project Manager

    Problem Description

    When trying to use Promis.e tools or Substation tools such as Insert Symbol and Draw Wire, nothing happens.

    Explanation

    Assuming the application loaded completely, tools for drawing and inserting items onto drawings will not work unless a project page is properly opened. The design file (drawing) that is open when the software is first started should not be drawn upon, and design files opened by means other than the Project Manager will not be recognized as project pages and so tools such as Insert Symbol and Draw Wire will not function.

    Note: beginning with the CONNECT Edition release, page drawings opened by means other than Project Manager will be recognized as project pages and operated on as such. The CONNECT Edition is the major version after V8i.

    Steps to Resolve

    1. Use Project Manager to open a project page.  If none exist, create a project and/or page by selecting Project Manager > File > New...

    2. After a page is open, use the desired tool.

    Note: Be sure to open project pages only via Project Manager.  In Project Manager double-click the page or right-click it and select Open.  Similarly, only close pages by right-clicking them in Project Manager and selecting Close, or by closing the software.

    See Also

    Platform Fundamentals for Promis.e Standalone Users

      Original Author: Matt_P

    Keywords: cannot place symbols, cannot draw wires

    P/S 91157, 500000101761

    • Insert Symbol By Name
    • promis.e
    • Migrated
    • Getting Started
    • Draw Wire
    • project manager
    • Bentley Substation
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    • Project Management
    • Insert Substation Objects
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    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Jan 31 2014 10:46 AM
    • Siddharaj Talawar Last revision by Bentley Colleague Siddharaj Talawar
    • When: Fri, Apr 3 2020 9:14 AM
    • Revisions: 9
    • Comments: 0
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