Error - Object reference, get_IsCommandProtectionOn

	Product(s):	Promis.e, Bentley Substation
	Version(s):	through 08.11.13.140
	Environment:	N/A
	Area:	Installation_Configuration
	Subarea:	N/A

Error or Warning Message

The following error message displays at startup or when selecting almost any tool, such as Insert Symbol, Draw Wire, Backup Project, etc.

Internal Error
Error Message: Object reference not set to an instance of an object.
TargetSite: Boolean get_IsCommandProtectionOn()
DeclaringType: ECT.ECAD.API.SystemSettings
Attributes: public
MemberType: Method

Explanation

This message indicates a problem with the .xml file specified for the System Option Profile in Setup. This file is typically default.SystemOptions.xml and is found in the "promis-e Data\Config\Options\" or "Substation Data\Config\Options\" folder. The file could be corrupted or was overwritten when saving a project options file, or an inappropriate file was specified as the System Option Profile.

Steps to Resolve:

Check the Setup dialog to see which file is specified for System Option Profile.
If default.SystemOptions.xml is not already specified, specify it and see if the error messages persist.
If default.SystemOptions.xml is already specified, try replacing the file with a known good version from a backup or a Data folder on another workstation.