Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
OpenUtilities
  • Product Communities
OpenUtilities
OpenUtilities Wiki RetrieveCU Job error
    • Sign In
    • -OpenUtilities
      • -Bentley OpenUtilities Designer
        • Access Product Help File
        • Recommendation for OpenUtilities Designer SQL Server database environment:
        • Adding tools toolboxes and tasks to sisNET
        • An Introduction to Tools Tasks and Named Expressions
        • BEConnectivity error launching OpenUtilities products
        • Configuring the compound feature table
        • +Customizing sisNET Workspace
        • Determine the text placing sequence for sisNET plotting
        • Error "Not enough space on drive C:\ to extract this package" when running the setup
        • How to call a sisNET filter via key-in / Aufruf eines sisNET-Filters per Key-In
        • How to Download OpenUtilities Designer CONNECT Edition
        • Quick-and-dirty setup of your own project in the Bentley Utilities Designer Editor
        • RetrieveCU Job error
        • SQL Tipps & Tricks rund um Abfragen mit sisNET
        • Time Zone ID not found
        • Understanding the new sisNET V8i Workspace
        • Use large or small tooltips in Bentley Utilities Designer
        • Product Requirements
      • +Bentley OpenUtilities Map
      • Bentley OpenUtilities PowerView
      • Bentley OpenUtilities Workflow Manager
      • +Bentley sisIMS
      • Collecting Event Viewer Logs
      • Customizing OpenUtilities with VBA
      • How to create a Deployment Image
      • How to Submit a Service Request
      • Log4j Vulnerability
      • OpenUtilities - Digital Twin Services
      • OpenUtilities Data Models
      • +OpenUtilities Dataloader Reference
      • +Release Information
      • Working from home with OpenUtilities
    • Access Service Request Manager
    • +Bentley sisHYD Multi Utility
    • Design Features - promis.e Functionality - Promis.e Standard
    • +OpenUtilities sisNET - English
    • +OpenUtilities Substation
    • Promis.e Paths
    • +Promis.e Wiki
    • Replace Family - Find_Replace - Promis.e
    • SQL Server Login

     
     Questions about this article, topic, or product? Click here. 

    RetrieveCU Job error

       
      Applies To 
       
      Product(s): Bentley Expert Designer Server
      Version(s): 08.11.05.13
      Environment:  N/A
      Area:  Server Start/Stop
      Subarea: 
      Original Author: Kathy Wiggins, Bentley Technical Support Group
       

     

     

     

     

     

     

     

    Error or Warning Message

    “RetrieveCUJob Error: Custom RetrieveCUJob Job PreProcessHook error : [Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]SQL Server does not exist or access denied.”

    Explanation

    The error message is generated when trying to run a nightly RetrieveCU Job. This may be due to missing registry keys.

    How to Avoid

    Check for the following registry keys. If they do not already exist, add them to the registry.

       A. Add TcpTimedWaitDelay(30) and MaxUserPort(20000) registry keys HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TCPIP\Parameters)

       B. Restart the server.

     

     

     

     

     

     

    • Server Start/Stop
    • error message
    • Bentley Expert Designer Server
    • SELECTsupport
    • Share
    • History
    • More
    • Cancel
    • Kathy Wiggins Created by Bentley Colleague Kathy Wiggins
    • When: Mon, Mar 10 2014 4:13 PM
    • Mike Carlisle Last revision by Bentley Colleague Mike Carlisle
    • When: Fri, May 28 2021 11:29 AM
    • Revisions: 5
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies