Error - Can not find a valid MicroStation, fail to start

	Product(s):	Promis.e, Bentley Substation
	Version(s):	through 08.11.08.xx
	Environment:	N/A
	Area:	Installation_Configuration
	Subarea:	N/A

Error or Warning Message

When attempting to start Promis.e or Bentley Substation a "Can not find a valid MicroStation, fail to start" message is displayed.

Explanation

This message indicates that Promis.e or Bentley Substation for MicroStation/PowerDraft has been installed but a compatible version of MicroStation or MicroStation PowerDraft cannot be found.

How to Avoid

Option 1 - Consider Upgrading

The latest versions of Promis.e V8i and Bentley Substation V8i have integrated MicroStation platforms and do not require MicroStation or PowerDraft to be installed separately. Consider installing the latest version of Promis.e or Bentley Substation to resolve the "Cannot find a valid MicroStation" message.

Updating and Upgrading Promis.e

Option 2 - Install Correct Version of MicroStation

Consult the product's Installation Guide or compatibility chart for compatible MicroStation and PowerDraft versions and install the appropriate version of MicroStation or PowerDraft (PowerDraft is included with Promis.e, MicroStation is a separately purchased license).

Compatibility Chart - Promis.e V8i

Compatibility Chart - Bentley Substation V8i

The "standalone" packages of promis.e 2007 and V8i up to and including promis.e V8i SELECTseries 3 (08.11.08.xx) require a separate installation of MicroStation PowerDraft. Standalone users should receive instructions for downloading MicroStation PowerDraft and the pre-requisite package along with the instructions for downloading Promis.e.

Bentley Substation prior to Bentley Substation V8i SELECTseries 3 requires a separate installation of MicroStation.

Option 3 - Use the correct installation file for promis.e

promis.e for AutoCAD and promis.e for MicroStation/PowerDraft have separate installation programs. If the intent is to use promis.e with AutoCAD, install "promis.e for AutoCAD" instead of "promis.e Standalone/MicroStation/PowerDraft".