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OpenUtilities Wiki Error - Format version not supported, not recognized file format
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    • +OpenUtilities
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    • +Bentley sisHYD Multi Utility
    • Design Features - promis.e Functionality - Promis.e Standard
    • +OpenUtilities sisNET - English
    • +OpenUtilities Substation
    • Promis.e Paths
    • -Promis.e Wiki
      • +CONNECT Edition - Promis.e
      • About Promis.e
      • +Administration Features - Promis.e
      • +APIs_VBA - Promis.e
      • +Automation Features - Promis.e
      • +Component Features - Promis.e
      • +Component Management - Promis.e
      • +CONNECT Services - Promis.e
      • +Data Manager - Promis.e
      • +Database Platform Support - Promis.e
      • +Display - Promis.e
      • +Drawing Management - Promis.e
      • +Engineering Design Considerations - Promis.e
      • Error - Object reference...General
      • +Find_Replace - Promis.e
      • Finding the Tutorial
      • +Installation_Configuration - Promis.e
      • +Interoperability - Promis.e
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      • +OS Support - Promis.e
      • +Panel Layout - Promis.e
      • +Performance - Promis.e
      • -PowerPlatform Support - Promis.e
        • Area inside the sheet border is filled white
        • Assign actions to function keys
        • Attaching References (Auxiliary Views)
        • Blank, gray project pages
        • Customizing the Interface - CONNECT Edition
        • Customizing the Interface - V8i
        • Elements missing from published or plotted output
        • Empty box is stuck on the screen
        • Error - Format version not supported, not recognized file format
        • Error - Unable load/create dialog item of type 'HTML', id=41510001
        • Inserting Drawings
        • Inserting Elements By Coordinates
        • Inserting Raster Images
        • Inserting Tables
        • Make custom styles available for all pages, symbols
        • +Manipulate Tools - PowerPlatform Support - Promis.e
        • Masking Elements
        • MicroStation Help file
        • Off-grid wires and symbols
        • Pasted elements rotated or scaled
        • Platform Fundamentals for Promis.e Standalone Users
        • promis.e is read-only
        • Restore Platform Defaults - Promis.e
        • Run key-ins when a page is opened
        • Set DGN files to update fields automatically
        • Symbols jump when moved or placed
        • Tools Are Missing From Tasks Menu
        • Turn the Task Bar Menu Back On
        • Unreadable or disappearing elements upon selection
        • View is rotated
      • +Print_Publish Features - Promis.e
      • +ProjectWise Integration - Promis.e
      • Promis.e Help file
      • +Reports_Output Features - Promis.e
      • +Template Management - Promis.e
      • +Text Tools - Promis.e
      • Training FAQs
      • +Wire Numbering - Promis.e
      • +Wiring Features - Promis.e
      • +Project Management - Promis.e
      • Promis.e Title
      • Working from home with Promise.e
    • Replace Family - Find_Replace - Promis.e
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    Error - Format version not supported, not recognized file format

      Product(s): Promis.e, Bentley Substation
      Version(s): thorugh 08.11.13.73
      Environment: N/A
      Area: PowerPlatform Support
      Subarea: N/A

    Error or Warning Message

    "Invalid Cell Library", "format version not supported", or "is not a recognized file format" message appears in a pop-up or in the status bar when trying to attach a cell or reference file or otherwise incorporate non-native drawing files.

    Explanation

    These types of messages indicate that the source material being attached, inserted, or imported is not compatible with the platform. 

    How to Avoid

    Often, saving the source file in the format of an older or newer version using the application that created the file will make the file compatible.

      Original Author: Matt_P

    Keywords: .DWG, .SKP

    P/S:  62424, 500000082546

    • PowerPlatform Support
    • promis.e
    • Migrated
    • error message
    • Bentley Substation
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    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Jun 27 2014 5:46 PM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Mon, Apr 13 2020 9:40 AM
    • Revisions: 3
    • Comments: 0
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