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OpenUtilities Wiki Wrong appearance when inserting or modifying a catalog item
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    Wrong appearance when inserting or modifying a catalog item

      Product(s): Promis.e, Bentley Substation
      Version(s): through 08.11.13.140
      Environment: N/A
      Area: Component Features
      Subarea: Insert Symbol By Name

    Problem Description

    When trying to insert or modify a symbol, insert a macro, or assign a title block to a page, the item has a wrong or unexpected appearance. When used, the item may appear differently than the thumbnail preview indicated or the item may only seem to exist in a different catalog than expected. Or perhaps the family definition is different than expected, with different symbols or connection point texts used.

    Explanation

    This behavior occurs when the item exists in multiple catalogs.  When inserting or modifying a symbol, macro, or title block, the software searches the Setup > Catalog Paths list from top to bottom. It uses the first instance that matches the specified name and type (symbol, macro, or title block) that it finds.

    Steps to Resolve

    Option 1

    Use Catalog Manager to find and delete unwanted duplicate items.

    Option 2

    Use Catalog Manager to rename one or more of the items so the same item name does not appear in multiple catalogs.

    Option 3

    Move the catalog containing the desired symbol/macro/family/title block definition to the top of the list on Setup > Catalog Paths.

    Option 4

    Use Catalog Manager to move the desired item to a catalog higher in the list according the order shown on Setup > Catalog Paths list.

    For All Above Options

    Once the conflict is resolved and the correct appearance occurs in new pages or projects, the item may need to be updated in problem projects or pages by using tools such as Update Symbol, Update Family, Replace Title Block, etc. to update the project/page with the correct definition of the item.

    See Also

    Symbol modifications not reflected in project

      Original Author: Matt_P

    Keywords: TFS 4682, wrong, duplicate, appearance, graphics, old, incorrect, Create Symbol, Title Block Designer

    P/S: 88673, 500000100089

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    • Matt_P Created by Communities MVP Matt_P
    • When: Thu, Oct 23 2014 11:16 AM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Wed, Feb 21 2018 5:11 PM
    • Revisions: 8
    • Comments: 0
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