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OpenUtilities Wiki Cannot see or modify page descriptions on New/Modify Page
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    • +OpenUtilities
    • Access Service Request Manager
    • +Bentley sisHYD Multi Utility
    • Design Features - promis.e Functionality - Promis.e Standard
    • +OpenUtilities sisNET - English
    • +OpenUtilities Substation
    • Promis.e Paths
    • -Promis.e Wiki
      • +CONNECT Edition - Promis.e
      • About Promis.e
      • +Administration Features - Promis.e
      • +APIs_VBA - Promis.e
      • +Automation Features - Promis.e
      • +Component Features - Promis.e
      • +Component Management - Promis.e
      • +CONNECT Services - Promis.e
      • +Data Manager - Promis.e
      • +Database Platform Support - Promis.e
      • +Display - Promis.e
      • +Drawing Management - Promis.e
      • +Engineering Design Considerations - Promis.e
      • Error - Object reference...General
      • +Find_Replace - Promis.e
      • Finding the Tutorial
      • +Installation_Configuration - Promis.e
      • +Interoperability - Promis.e
      • +Licensing - Promis.e
      • +Maintenance Features - Promis.e
      • +Migration - Promis.e
      • +OS Support - Promis.e
      • +Panel Layout - Promis.e
      • +Performance - Promis.e
      • +PowerPlatform Support - Promis.e
      • +Print_Publish Features - Promis.e
      • +ProjectWise Integration - Promis.e
      • Promis.e Help file
      • +Reports_Output Features - Promis.e
      • +Template Management - Promis.e
      • +Text Tools - Promis.e
      • Training FAQs
      • +Wire Numbering - Promis.e
      • +Wiring Features - Promis.e
      • -Project Management - Promis.e
        • +Backup and Restore Project - Project Management - Promis.e
        • +BOM Explorer - Project Management - Promis.e
        • -Project Manager - Project Management - Promis.e
          • Can't Create a New Project Page
          • Cannot Open page, can only Delete
          • Cannot see or modify page descriptions on New/Modify Page
          • Copy Page(s)
          • Error - page already exists
          • Error - page is not writable
          • Error creating pages - MicEctEcad, Write inhibited, Bad format
          • Error creating projects - Object reference...Void .ctor
          • Error on Delete project - the page is open you can not delete
          • Error renaming or creating page - File has the same name
          • Error selecting project - Object reference...get_DefaultPartsDB
          • Error, big red X on Project Manager folder tree pane
          • Export To DWG
          • No files created with Export To DWG
          • Ownership message flashes briefly, page does not open
          • Problems associated with offline pages
          • Project Manager
          • Project Manager folder tree is blank
          • Projects cannot be opened
          • Rebuild Project Database
          • Specify project description values
          • The GUID in the project database doesn’t correspond to GUID for this project in the ect.fid
          • There is Only One Titleblock
          • Title block missing from pages
          • Tools do not work, nothing happens
          • User column populated for closed pages on Project Manager
      • Promis.e Title
      • Working from home with Promise.e
    • Replace Family - Find_Replace - Promis.e
    • SQL Server Login

     
     Questions about this article, topic, or product? Click here. 

    Cannot see or modify page descriptions on New/Modify Page

      Product(s): promis.e, Bentley Substation
      Version(s): 08.11.12.xx
      Environment: N/A
      Area: Project Management
      Subarea: Project Manager

    Problem Description

    On the New Page and Modify Page dialogs, the page description names can be seen but not their values.  The Entry column is missing.

    Steps to Resolve

    1. Close the software.

    2. With Windows Explorer navigate to the user application data folder appropriate for the application in which the problem is occurring.

      Application Data (per-user configuration) - Promis.e

      Application Data (per-user configuration) - Substation

    3. Delete or rename the grids.config file from this folder or delete/rename the entire folder itself.

      Original Author: Matt_P
    • promis.e
    • Page Management
    • project manager
    • Bentley Substation
    • en
    • Project Management
    • SELECTsupport
    • Problem Solving
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    • History
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    • Cancel
    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Oct 31 2014 1:39 PM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Fri, Apr 3 2020 9:09 AM
    • Revisions: 4
    • Comments: 0
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