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    Symbol preview appears zoomed far out

      Product(s): Promis.e, Bentley Substation
      Version(s): through 08.11.13.140
      Environment: N/A
      Area: Component Management
      Subarea: Catalog Manager

    Problem Description

    In Catalog Manager and on the Insert Symbol By Name dialog, the preview of the selected symbol appears "zoomed out" so that the symbol is very small.  Opening and re-saving the symbol in Create Symbol does not help, nor does rebuilding the catalog.

    Explanation

    There may be elements present in the symbol drawing that are a significant distance from the visible symbol graphics. These elements are affecting the calculation of the extents of the symbol graphics and may or may not be visible themselves. In past cases they have been found to be empty Text or Text Node elements and therefore not visible, but there could be other element types.

    This same problem may affect previews for other items such as title blocks or project pages. Adapt the steps below for those items. For example backup the title block using Export Catalog, open the title block using Title Block Designer, proceed from step 3 in the steps below.

    Steps to Resolve

    1. Use Export Catalog to backup the affected symbol(s) or entire catalog.
    2. Open the problem symbol in Create Symbol and proceed to a step in the wizard where the symbol is visible in the drawing area.
    3. Press CTRL+A to select all elements.
    4. On the Element Selection box, select the - button (Subtract)
    5. Draw a selection box closely around the visible elements to remove them from the selection set.
    6. (Optional) Select Element > Information to inspect what elements remain in the selection set.
    7. Press the Delete key to delete the elements remaining in the selection set.
    8. Go to the last step of the Create Symbol wizard and click Finish to save the symbol.

      Original Author: Matt_P

    Keywords: thumbnail, TFS 162460

    • Title Block Designer
    • Catalog Manager
    • Drawing Management
    • promis.e
    • Create Symbol
    • Bentley Substation
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    • Problem Solving
    • Component Management
    • Component Features
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    • Matt_P Created by Communities MVP Matt_P
    • When: Wed, Dec 31 2014 12:30 PM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Wed, Feb 14 2018 5:32 PM
    • Revisions: 4
    • Comments: 0
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