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OpenUtilities Wiki Error - Unable to find Multi-Language_UI.mdb although it exists
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    Error - Unable to find Multi-Language_UI.mdb although it exists

      Product(s): Promis.e, Bentley Substation
      Version(s): through 08.11.13.73
      Environment: N/A
      Area: Installation/Configuration
      Subarea: N/A

    Error or Warning Message

    Information
    Unable to find file: C:\ProgramData\Bentley\promis-e V8i(M)\promise Data\Databases\Multi-Language_UI.mdb in system path:
    C:\ProgramData\Bentley\promis-e V8i(M)\promise Data\.

    The specified paths may differ.

    Explanation

    This message may be misleading.  It has been known to occur when the file specified for the "Project Options Profile" field on Setup > System Paths does not exist. One way this can happen is moving the Data folder while the software is open, and then clicking Apply or OK on the Setup dialog.

    How to Resolve

    On the Setup > System Paths dialog, ensure no fields are empty, all paths are valid, and specified files exist, particularly for the "Project Options Profile" field.

      Original Author: Bentley Technical Support Group

    Kewords: P/S 96098, TFS 68412

    • Setup
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    • Matt_P Created by Communities MVP Matt_P
    • When: Wed, Mar 11 2015 4:29 PM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Thu, Apr 16 2020 9:09 AM
    • Revisions: 3
    • Comments: 0
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