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<td style="text-align: right;"><b> </b></td>
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<td style="text-align: right;"><b>Applies To </b></td>
<td style="text-align: right;"><strong> </strong></td>
<td style="text-align: right;"><strong>Product(s):</strong></td>
<td>promis•e & Bentley Substation</td>
<td style="text-align: right;"><strong>Version(s):</strong></td>
<td>through 08.11.12.xx</td>
<td style="text-align: right;"><strong>Environment: </strong></td>
<td>N/A</td>
<td style="text-align: right;"><strong>Area: </strong></td>
<td>Platform Support</td>
<td style="text-align: right;"><strong>Subarea: </strong></td>
<td>Database Platform Support</td>
<td style="text-align: right;"><strong>Original Author:</strong></td>
<td><a class="internal-link view-user-profile" href="/members/bhargav">Bhargav</a>, Bentley Technical Support Group</td>
<td style="text-align: right;"><strong></strong></td>
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<h1>Error or Warning Message</h1>
<p>If Following error appears at promis.e Start-up.</p>
<p>Internal Error<br />----------------------</p>
<p>Error Message:Unrecognised database format. C:\ProgramData\Bentley\promis-e V8i(M)\promise Data\Catalogs\xxxx\Catalog.mdb.</p>
<p>TargetSite:Int32 NewConnection(System.String)</p>
<p>DeclaringType: MDBProxy.ConnectionManager</p>
<p>Attributes:internal</p>
<p>MemberType:Method</p>
<h1>Explanation:</h1>
<p><b>This error might be occurred because of a sudden shut-down of promis.e or because of some unwanted changes done in the previous session or the MSAcccess being corrupted.</b></p>
<h1>How to Avoid</h1>
<p>Reboot the computer on which the software is installed and try again.</p>