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OpenUtilities Wiki ProjectWise dialog does not appear for attaching reference, opening file
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    ProjectWise dialog does not appear for attaching reference, opening file

    Product(s): Bentley Substation, Promis.e
    Version(s): through 08.11.13.140
    Environment: N\A
    Area: ProjectWise Integration
    Subarea: N\A

    Problem Description

    When I try to attach a file as a reference, the standard file system explorer dialog opens instead of the Select CAD File dialog, so I cannot browse files stored in ProjectWise.

    The problem may also occur with File > Open or other tools.

    Steps to Resolve

    Ensure the custom module for ProjectWise Explorer is installed and the Setup > ProjectWise dialog is configured properly.

    If ProjectWise integration is installed and configured properly try the following.

    Option 1

    1. Open Setup and select the ProjectWise tab.
    2. Clear the Enable ProjectWise integration check box, click OK.
    3. Close Bentley Substation/Promise.
    4. Open Bentley Substation/Promis.e.
    5. Open Setup and select the ProjectWise tab.
    6. Set the Enable ProjectWise integration check box, click OK.

    Option 2

    1. Select Workspace > Configuration from the main pull down menus in Bentley Substation/Promis.e.
    2. Look for a PW_DISABLE_INTEGRATION variable. If it exists and is set to 1, that may be the problem. This would be coming from the pw.cfg file, found in a path like:
      C:\Program Files (x86)\Bentley\Substation V8i\Substation\config\appl\
      or
      C:\Program Files (x86)\Bentley\promise V8i\promise\config\appl

    There is logic in the pw.cfg file that sets PW_DISABLE_INTEGRATION if it does not find what it likes. The following procedure resolved the problem for one user.

    1. Open pw.cfg in a text editor such as Notepad.
    2. Comment out the PW_DISABLE_INTEGRATION_FROM_DESKTOP=1 line by inserting a # at the beginning of the line if one is not present already:
      #PW_DISABLE_INTEGRATION_FROM_DESKTOP=1
    3. Restart Bentley Substation/Promis.e

    See Also

     Install the ProjectWise custom module for ProjectWise Explorer

      Original Author: Matt_P
    • promis.e
    • Bentley Substation
    • en
    • ProjectWise integration
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    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Jan 15 2016 11:46 AM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Tue, May 15 2018 3:29 PM
    • Revisions: 5
    • Comments: 0
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