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when opening promis.e it may hangs up and goes not responding after few minutes and the project manager also not opens up.
This type of behaviour may be seen because of the corrupted ECAD.DGN file which is available at C:\ProgramData\Bentley\promis-e V8i(M)\Config
Reboot the computer on which the software is installed and try again.
Make sure that while replacing the file promis.e must be closed.