Diagnose a program crash using Event Viewer

	Product(s):	Promis.e, Bentley Substation
	Version(s):	All
	Environment:	N\A
	Area:	Installation_Configuration
	Subarea:	N\A

Steps to Accomplish

Select Start > Run or press Windows+R.
Enter EVENTVWR.MSC and click OK.
Expand Windows Logs in the left-hand pane (Console Tree) of Event Viewer.
Select the Application log.
Look for Error events that correspond to the time of the crash.
Select the Error event and view the General and Details tabs.
Search the internet for information about the error codes or key words in the event.