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OpenUtilities Wiki Error - Invalid Printer Driver Configuration File
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    Error - Invalid Printer Driver Configuration File

      Product(s): Promis.e, Bentley Substation
      Version(s): through 08.11.13.140
      Environment: N\A
      Area: Print_Publish Features
      Subarea: Printing_Plotting

    Error or Warning Message

    While using Project Publisher to publish a project, the following error messages or similar are displayed and the PDF file is not created.

    Information
    Invalid Printer Driver Configuration File
    C:\ProgramData\Bentley\Promise V8i\WorkSpace\system\pltcfg\f8292de1-acd9-4542-8182-7289eb3255b7.pltcfg. See Message Center for more.

    Information
    System.IO.IOException: PDF header signature not found.
       at iTextSharp.text.pdf.PRTokeniser.CheckPdfHeader()
       at iTextSharp.text.pdf.PdfReader.ReadPdf()
       at iTextSharp.text.pdf.PdfReader..ctor(String filename, Byte[] ownerPassword)
       at iTextSharp.text.pdf.PdfReader.ctor(String filename)
       at ECT.ECAD.ECTPublisher.PDFDocument.CreateFromPDF(String outPath, String PDFPath, Int32 pageNumber, Rectangle pagesize, Single width, Single height, Single zoom)

    Explanation

    These error messages can occur when the page format for one or more project pages being published have a page format set to UNDEFINED, as seen on Modify Page or in the Page Format column on Project Manager. "UNDEFINED" indicates no page format is specified for the page. Every page must have a page format specified.

    How to Avoid

    1. Open a page in the problem project.

    2. Select Replace Page Format.

    3. Click on the row under the Old column header. Click the [...] button that appears and select UNDEFINED.

    4. Click on the row under the New column header. Click the [...] button and select an appropriate page format.

    5. Set the Search scope to Entire Project,  Current Page, or Select Pages as appropriate.

    6. Click OK.

      Original Author: Matt_P
    • Print_Publish Features
    • promis.e
    • error message
    • Bentley Substation
    • en
    • Printing_Plotting
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    • Matt_P Created by Communities MVP Matt_P
    • When: Thu, Nov 16 2017 11:42 AM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Thu, Nov 16 2017 11:44 AM
    • Revisions: 2
    • Comments: 0
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