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OpenUtilities Wiki Error - "An error occured when saving" with New Page
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    Error - "An error occured when saving" with New Page

      Product(s): Promis.e
      Version(s): through 08.11.13.96
      Environment: N\A
      Area: Migration
      Subarea: N\A

    Error or Warning Message

    After clicking OK on the New Page dialog, error message(s) are displayed:

    Internal Error
    API Error Message: Could not find file '....ANSI-IEEE_T.Dwg'
    TargetSite: Void WinIOError(Int32, System.String)
    DeclaringType: System.IO.__Error
    Attributes: internal static
    MemberType: Method
    StackTrace: C:\ProgramData\Bentley\Promise V8i\Config\LastError.txt
    Product Version: Promise V8i (SELECTseries 8)
    DB Version: SQLServer 8.1.42

    and no page is created, or

    Error
    An error occured when saving
    Detail:Object reference not set to an instance of an object.

    is displayed followed by:

    Internal Error
    UI Error Message: Object reference not set to an instance of an object.
    TargetSite: ECT.ECAD.API.Page New(ECT.ECAD.API.PageSetting)
    DeclaringType: ECT.ECAD.API.Pages
    Attributes: public
    MemberType: Method

    and a page drawing may appear on the screen.

    Explanation

    These error messages can occur after migrating from Promis.e for AutoCAD to Promis.e Standalone. The problem is that the ProjectOptions.xml file that the project(s) is based on still points to DWG files instead of DGN files as seed files for new pages.

    Note: when Promis.e for AutoCAD projects are migrated to Promis.e Standalone V8i SELECTseries 6 and above, the seed file extensions in the Project.Options.xml file in the project will get converted to ".dgn". But there is no migration function for template ProjectOptions.xml files. 

    How to Avoid

    1. With the problem project highlighted in Project Manager, select Options > Project Options > Standards > Grid/Snap Settings.
    2. In the Seed File column for each Drawing Mode, re-select the seed file. Only select seed files with .DGN file extensions.

      If only DWG files are available for selection, ensure the correct path is listed for Data Folder Path or Templates Path on Setup > System Paths. If the correct path is listed, DGN seed files are available in the PromiseDataArchive.zip file and may be available in a local Promise Data folder.
    3. Click Apply. This will fix the current project.
    4. Click the disk icon on the Project options bar to "Save project options as" and save the file as a template project options file. See Template Project Options - V8i for details. This will avoid the problem for future projects that are based on the new template project options file.

    See Also

    Moving From Promis.e for AutoCAD to Promis.e Standalone

    Template Project Options - V8i

      Original Author: Matt_P

    Keywords: occurred, TFS 6102

    • Setup
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    • Migration
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    • Matt_P Created by Communities MVP Matt_P
    • When: Fri, Jan 5 2018 11:45 AM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Tue, Jun 19 2018 10:09 AM
    • Revisions: 5
    • Comments: 0
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