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OpenUtilities Wiki Evaluation version does not download
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    • +OpenUtilities
    • Access Service Request Manager
    • +Bentley sisHYD Multi Utility
    • Design Features - promis.e Functionality - Promis.e Standard
    • +OpenUtilities sisNET - English
    • -OpenUtilities Substation
      • +CONNECT Edition - OpenUtilities Substation
      • +3D Layout Features - Bentley Substation
      • About Bentley Substation
      • +Administration Features - Bentley Substation
      • +Automation Features - Bentley Substation
      • +Component Management - Bentley Substation
      • +Construction Drawings - Bentley Substation
      • +Database Platform Support - Bentley Substation
      • +Grounding Grid - Bentley Substation
      • How to log Service Request
      • -Installation_Configuration - Bentley Substation
        • Application Data (per-user configuration) - Substation
        • Compatibility Chart - Bentley Substation V8i
        • Data folder archive
        • Device.mdb - Substation
        • Diagnose a program crash using Event Viewer
        • Error - user configuration file could not be updated
        • Error at startup - Boolean Init
        • Error at startup - cannot find input table or query sym0
        • Error at startup - No value given / given key not present (Multi_Language_UI.mdb)
        • Error at Startup - Operation must use an updateable query
        • Error-Data at the root level is invalid. Line 1,Position 1.
        • Evaluation version does not download
        • How to create App Data Folder Deployment in Open Utilities Substation Connect
        • How to Install Bentley Substation
        • Installing with no internet connection
        • No right-click menu appears
        • Program Folder - Substation
        • +Substation Paths
        • Updating and Upgrading Bentley Substation
      • +Interoperability - Bentley Substation
      • +PowerPlatform Support - Bentley Substation
      • +Project Management - Bentley Substation
      • +ProjectWise Integration - Bentley Substation
      • Working from home with OpenUtilities Substation
    • Promis.e Paths
    • +Promis.e Wiki
    • Replace Family - Find_Replace - Promis.e
    • SQL Server Login

     
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    Evaluation version does not download

    Product(s): Promis.e, Bentley Substation, Bentley Raceway and Cable Management
    Version(s): 08.11.13.140
    Environment: N\A
    Area: Installation_Configuration
    Subarea: N\A

    Problem Description

    I clicked the link in the PDF I was sent to download the software for evaluation and a "Software Delivery and Activation" page opens.  After clicking the Download link on that page the "terms of use" page opens, but clicking the Accept button does not begin the download, it just takes me back to the "Software Delivery and Activation" page.

    Steps to Resolve

    1. Ensure that appsnet.bentley.com is an exception in pop-up blocker settings, or temporarily disable pop-up blocking. These settings are typically found in your web browser's Options.
    2. If that does not help, try using a different browser.

    keywords: BRCM, trial

    • Download
    • promis.e
    • Bentley Substation
    • en
    • bentley raceway and cable management
    • Installation_Configuration
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    • History
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    • Cancel
    • Matt_P Created by Communities MVP Matt_P
    • When: Wed, May 2 2018 12:34 PM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Fri, Apr 17 2020 6:08 AM
    • Revisions: 3
    • Comments: 0
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