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OpenUtilities Wiki High DPI Setting - Promis.e CONNECT
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    High DPI Setting - Promis.e CONNECT

      Product(s): Promis.e CONNECT
      Version(s): 10.00.XX.XX to 10.04.XX.XX
      Environment: N/A
      Area: OS & Hardware Support
      Subarea: N/A

    Error / Issue faced:

    When using Promis.e CONNECT on a machine which has a high-resolution screen like 4K Screen the dialogs sections Description, dropdown list or other objects overlapped on one another which makes it hard to understand the Description and selecting the corresponding dropdown list or other objects.

    Steps to Resolve:

    Note: Make sure Promis.e is not running while following the below steps.


    1.Right-click on Promis.e CONNECT icon on your desktop and select Properties.


    2. Next select Compatibility Tab >> Change Setting for All users under the Promis.e CONNECT properties dialogs.


    3. Next click “Change high DPI settings” in Promise.exe dialogs and the resulting dialogs check the option to select “Override high DPI scaling behaviour” and select the “Scaling Performed by” as “System (Enhanced)” and select Ok on all the dialogs to save the settings.

    By these steps, you can resolve menu issue on High-resolution screens.

    Also Refer:

      Original Author: Satish Saptasagar
    • promise CONNECT
    • hardware support
    • OS Support
    • DPI Settings
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    • Satish Saptasagar Created by Bentley Colleague Satish Saptasagar
    • When: Tue, Jan 28 2020 9:14 AM
    • Satish Saptasagar Last revision by Bentley Colleague Satish Saptasagar
    • When: Tue, Jan 28 2020 9:14 AM
    • Revisions: 2
    • Comments: 0
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