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Inaccessible projects with a red circle-slash symbol (or grayed out in promis•e 2007) and no pages listed indicate that although the folders exist and are recognized as project folders in the Project Manager, the corresponding information for the projects is not being found in the project database.
The following scenarios all result in projects being inaccessible:
In promis•e V8i SELECTseries 1 and up, holding the mouse pointer over the name of an inaccessible project in Project Manager will reveal a tool tip describing the reason the project is inaccessible.
In addition to the drawings, there is project information stored in the database. In order for all users to effectively share the project data, they all need to point to the same central database.
If the data was originally created in one database, it needs to be transferred to the database you are now pointing to. The easiest way to do this is to backup the projects using the File > Backup command in Project Manager while pointing to the original database, then restoring them using the Restore command once you are pointing to the new database.
To point promis•e to a different project database, go to the promis•e Setup dialog and specify the desired server name and database in the Project Database area. By default, the promis•e 2007 version 2.0 database is named promise2007, and the promis•e 2007 v3.0 and promis•e V8i database is named promise.
Troubleshooting Project Database Connection Problems
The GUID in the project database doesn’t correspond to GUID for this project in the ect.fid
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