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OpenUtilities Wiki Blank, gray project pages in Bentley Substation
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    Blank, gray project pages in Bentley Substation

      Product(s): Bentley Substation
      Version(s): Connect
      Environment: N/A
      Area: PowerPlatform Support
      Subarea: N/A

    Problem Description

    After opening a project page there is no drawing area, it is just a gray, blank area.

    Reason

    All the Views are toggled off.

    Steps to Resolve

    1. After opening the page, look near the bottom of the screen. There should be several small buttons numbered 1 through 8. 

       

      If you do not see the view toggle buttons, select Tools > Views > View Groups > Open As Toolbox.

    2. Click the 1 button to turn on View 1.

    If the page reverts to having no views enabled when it is reopened, enable View 1 once again then select File > Save Settings.

    How to Avoid

    Do not attempt to close pages by clicking the X button in the upper right of the design area. This closes the view but does not close the DGN file.

    The proper ways to close a page include the following:

    • Right-clicking the page in Project Manager and selecting Close
    • Opening a different page
      • Using Project Manager
      • Using Page Next or Page Previous buttons
      • Navigating by right-clicking an item and selecting Navigate
    • Closing the software

    Keywords: empty, grey, window, does not, cannot open, display

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    • Avanti Khandalkar Created by Avanti Khandalkar
    • When: Thu, Feb 25 2021 6:31 AM
    • Revisions: 1
    • Comments: 0
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