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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Blank, gray project pages in Bentley Substation</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/53419/blank-gray-project-pages-in-bentley-substation</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Blank, gray project pages in Bentley Substation</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/53419/blank-gray-project-pages-in-bentley-substation</link><pubDate>Thu, 25 Feb 2021 11:31:17 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:12ae5961-43bf-48a9-aff3-1a7e28b9a528</guid><dc:creator>Avanti Khandalkar</dc:creator><comments>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/53419/blank-gray-project-pages-in-bentley-substation#comments</comments><description>Current Revision posted to OpenUtilities Wiki by Avanti Khandalkar on 2/25/2021 11:31:17 AM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Substation&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Connect&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;PowerPlatform Support&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;After opening a project page there is no drawing area, it is just a gray, blank area.&lt;/p&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;All the Views are toggled off.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;ol&gt;
&lt;li&gt;
&lt;p&gt;After opening the page, look near the bottom of the screen. There should be several small buttons numbered &lt;strong&gt;1&lt;/strong&gt; through &lt;strong&gt;8&lt;/strong&gt;.&amp;nbsp;&lt;br /&gt;&lt;br /&gt;&amp;nbsp; &lt;a href="/cfs-file.ashx/__key/communityserver-wikis-components-files/00-00-00-00-26/ViewToggles.PNG"&gt;&lt;img alt=" " border="0" src="/resized-image.ashx/__size/550x0/__key/communityserver-wikis-components-files/00-00-00-00-26/ViewToggles.PNG" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;If you do not see the view toggle buttons, select &lt;strong&gt;Tools &amp;gt; Views &amp;gt; View Groups &amp;gt; Open As Toolbox&lt;/strong&gt;.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Click the &lt;strong&gt;1&lt;/strong&gt; button to turn on&amp;nbsp;View 1.&lt;/p&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;If the page&amp;nbsp;reverts to having no views enabled when it is reopened,&amp;nbsp;enable View 1 once again&amp;nbsp;then select &lt;strong&gt;File &amp;gt; Save Settings&lt;/strong&gt;.&lt;/p&gt;
&lt;h1&gt;How to Avoid&lt;/h1&gt;
&lt;p&gt;Do not attempt to close pages by clicking the &lt;strong&gt;X&lt;/strong&gt; button in the upper right of the design area. This closes the view but does not close the DGN file.&lt;/p&gt;
&lt;p&gt;The proper ways to close a page include the following:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Right-clicking the page in Project Manager and selecting &lt;strong&gt;Close&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Opening a different page&lt;br /&gt;
&lt;ul&gt;
&lt;li&gt;Using &lt;em&gt;Project Manager&lt;/em&gt;&lt;/li&gt;
&lt;li&gt;Using &lt;strong&gt;Page Next&lt;/strong&gt; or &lt;strong&gt;Page Previous&lt;/strong&gt; buttons&lt;/li&gt;
&lt;li&gt;Navigating by right-clicking an item and selecting &lt;strong&gt;Navigate&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Closing the software&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/p&gt;
&lt;p&gt;Keywords: empty, grey, window, does not, cannot open, display&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;
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