<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Error due to Microsoft Access Database Engine</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/59284/error-due-to-microsoft-access-database-engine</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Error due to Microsoft Access Database Engine</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/59284/error-due-to-microsoft-access-database-engine</link><pubDate>Wed, 12 Oct 2022 10:13:02 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:cec58eec-5df4-4f2b-99fa-3ebf02a4fb81</guid><dc:creator>Satish Saptasagar</dc:creator><comments>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/59284/error-due-to-microsoft-access-database-engine#comments</comments><description>Current Revision posted to OpenUtilities Wiki by Satish Saptasagar on 10/12/2022 10:13:02 AM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Substation CONNECT&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Through 10.08.XX.XX&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation_Configuration&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Background&lt;/h1&gt;
&lt;p&gt;In OpenUtilities Substation CONNECT Edition, you might get the below error message if the workspace is in a network location or in ProjectWise and you have Microsoft Office 2016.&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;Result&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;Below error message occurs at the launching of the software.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;nbsp;Error:-&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/7610.png" /&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Microsoft .NET Framework&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Object reference not set to an instance of an object&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;ECT.ECAD.API.ProjectWise.Utility.get_IsMCMLoaded&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Electrical.UI.General.ExternalLunchProgress.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Error: -&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;img alt=" " src="/resized-image/__size/700x240/__key/communityserver-wikis-components-files/00-00-00-00-62/5226.png" /&gt;&lt;/p&gt;
&lt;p&gt;Required file or files missing from C:\ProgramData\Bentley\Bentley Substation CONNECT Edition\Configuration\Datasets\Substation\Config\&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Error:-&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/0841.png" /&gt;&lt;/p&gt;
&lt;p&gt;OpenUtilities Substation Problem Notification&lt;/p&gt;
&lt;p&gt;OpenUtilities Substation has detected a problem and logged&lt;/p&gt;
&lt;p&gt;it to&lt;/p&gt;
&lt;p&gt;C:\Users\Bentley\AppData\tocal\Temp\Bentley\Substation\10.0&lt;/p&gt;
&lt;p&gt;.O\exception.log&lt;/p&gt;
&lt;p&gt;Use Abort to exit OpenUtilities Substation (recommended)&lt;/p&gt;
&lt;p&gt;Use Retry to continue using OpenUtilities Substation&lt;/p&gt;
&lt;p&gt;Use Ignore to continue using OpenUtilities Substation, and suppress future problem notifications&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;How to check windows updates?&lt;/span&gt;&lt;/h3&gt;
&lt;ol&gt;
&lt;li&gt;Click on &amp;ldquo;Check for updates&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/4.png" /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/li&gt;
&lt;li&gt;Click on &amp;ldquo;View update history&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/5.png" /&gt;&lt;/li&gt;
&lt;li&gt;Check Update History.&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/6.png" /&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;Resolution&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;There are a number of solutions, if this is the first time seeing this error, you can&lt;/p&gt;
&lt;p&gt;1. Substation supports both Access Database Engine 2016 x64 16.0.5044.1000 and 16.0.4519.1000. Substation CE release is with Access Database Engine 2016 x64 16.0.5044.1000.&lt;/p&gt;
&lt;p&gt;Uninstall the existing Microsoft Access Database engine 2016 version and reinstall.&lt;/p&gt;
&lt;p&gt;If the error is consistent, then go for a second resolution.&lt;br /&gt; &lt;br /&gt; 2. &amp;nbsp;Users need to install security 4484211 which will fix this issue.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/topic/databases-on-network-share-can-t-be-accessed-by-multiple-users-in-office-2016-kb4484211-88a51f7f-f7dd-2d9c-0b96-b7fca0867a4f"&gt;Databases on network share can&amp;#39;t be accessed by multiple users in Office 2016 ( KB44844211)&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Security Update for Microsoft Office (KB5002099) restricts the network share of Microsoft Access databases accessed by multiple users simultaneously in Microsoft Office 2016.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Download the updated Microsoft patch below link,&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://www.microsoft.com/en-us/download/details.aspx?id=103772"&gt;Update for Microsoft Office 2016 (KB4484211) 64-bit edition&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&amp;nbsp;More Information&lt;/h1&gt;
&lt;p&gt;Below are Links for understanding the root cause of the issue,&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/office/error-in-access-when-opening-a-database-on-a-network-file-share-6cbc1560-62c2-46e7-9980-d079a46f5acc"&gt;Error in Access when opening a database on a network file share&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-december-14-2021-kb5002099-10670400-427f-4819-8de6-abd11e73100b"&gt;The&amp;nbsp; security update for office 2016 (KB5002099)&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/p&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Avanti Khandalkar&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Access Database Engine, error message, en, Installation_Configuration, OpenUtilities Substation&lt;/div&gt;
</description></item><item><title>Error due to Microsoft Access Database Engine</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/59284/error-due-to-microsoft-access-database-engine/revision/1</link><pubDate>Wed, 13 Apr 2022 11:45:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:cec58eec-5df4-4f2b-99fa-3ebf02a4fb81</guid><dc:creator>Avanti Khandalkar</dc:creator><comments>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/59284/error-due-to-microsoft-access-database-engine#comments</comments><description>Revision 1 posted to OpenUtilities Wiki by Avanti Khandalkar on 4/13/2022 11:45:23 AM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Substation CONNECT&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Through 10.08.XX.XX&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation_Configuration&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Background&lt;/h1&gt;
&lt;p&gt;In Substation CONNECT Edition, you might get the below error message if the workspace is in a network location or in ProjectWise and you have Microsoft Office 2016.&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;Result&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;Below error message occurs at the launching of the software.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;nbsp;Error:-&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/7610.png" /&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Microsoft .NET Framework&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Object reference not set to an instance of an object&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;ECT.ECAD.API.ProjectWise.Utility.get_IsMCMLoaded&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Electrical.UI.General.ExternalLunchProgress.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Error: -&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;img alt=" " src="/resized-image/__size/700x240/__key/communityserver-wikis-components-files/00-00-00-00-62/5226.png" /&gt;&lt;/p&gt;
&lt;p&gt;Required file or files missing from C:\ProgramData\Bentley\Bentley Substation CONNECT Edition\Configuration\Datasets\Substation\Config\&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Error:-&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/0841.png" /&gt;&lt;/p&gt;
&lt;p&gt;OpenUtilities Substation Problem Notification&lt;/p&gt;
&lt;p&gt;OpenUtilities Substation has detected a problem and logged&lt;/p&gt;
&lt;p&gt;it to&lt;/p&gt;
&lt;p&gt;C:\Users\Bentley\AppData\tocal\Temp\Bentley\Substation\10.0&lt;/p&gt;
&lt;p&gt;.O\exception.log&lt;/p&gt;
&lt;p&gt;Use Abort to exit OpenUtilities Substation (recommended)&lt;/p&gt;
&lt;p&gt;Use Retry to continue using OpenUtilities Substation&lt;/p&gt;
&lt;p&gt;Use Ignore to continue using OpenUtilities Substation, and suppress future problem notifications&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;How to check windows updates?&lt;/span&gt;&lt;/h3&gt;
&lt;ol&gt;
&lt;li&gt;Click on &amp;ldquo;Check for updates&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/4.png" /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/li&gt;
&lt;li&gt;Click on &amp;ldquo;View update history&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/5.png" /&gt;&lt;/li&gt;
&lt;li&gt;Check Update History.&lt;br /&gt;&lt;br /&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-62/6.png" /&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style="font-size:150%;"&gt;Resolution&lt;br /&gt;&lt;br /&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;There are a number of solutions, if this is the first time seeing this error, you can&lt;/p&gt;
&lt;p&gt;1. Substation supports both Access Database Engine 2016 x64 16.0.5044.1000 and 16.0.4519.1000. Substation CE release is with Access Database Engine 2016 x64 16.0.5044.1000.&lt;/p&gt;
&lt;p&gt;Uninstall the existing Microsoft Access Database engine 2016 version and reinstall.&lt;/p&gt;
&lt;p&gt;If the error is consistent, then go for a second resolution.&lt;br /&gt; &lt;br /&gt; 2. &amp;nbsp;Users need to install security 4484211 which will fix this issue.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/topic/databases-on-network-share-can-t-be-accessed-by-multiple-users-in-office-2016-kb4484211-88a51f7f-f7dd-2d9c-0b96-b7fca0867a4f"&gt;Databases on network share can&amp;#39;t be accessed by multiple users in Office 2016 ( KB44844211)&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Security Update for Microsoft Office (KB5002099) restricts the network share of Microsoft Access databases accessed by multiple users simultaneously in Microsoft Office 2016.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Download the updated Microsoft patch below link,&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://www.microsoft.com/en-us/download/details.aspx?id=103772"&gt;Update for Microsoft Office 2016 (KB4484211) 64-bit edition&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&amp;nbsp;More Information&lt;/h1&gt;
&lt;p&gt;Below are Links for understanding the root cause of the issue,&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/office/error-in-access-when-opening-a-database-on-a-network-file-share-6cbc1560-62c2-46e7-9980-d079a46f5acc"&gt;Error in Access when opening a database on a network file share&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-office-2016-december-14-2021-kb5002099-10670400-427f-4819-8de6-abd11e73100b"&gt;The&amp;nbsp; security update for office 2016 (KB5002099)&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/p&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Avanti Khandalkar&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;
</description></item></channel></rss>