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OpenUtilities Wiki Error: "The file type is not supported - [12]" when attaching Image using Raster Manager in OpenUtilities Substation
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    Error: "The file type is not supported - [12]" when attaching Image using Raster Manager in OpenUtilities Substation

      Product(s): OpenUtilities Substation CONNECT Edition
      Version(s): 10.14.XX.XX
      Environment:  NA
      Area:  Power Platform Support
      Subarea:  NA

    Background:

    The user get the below error message when trying to attach a Raster Image using Raster Manager. The user might be trying to attach *.Tiff. *.CIT for example. This Wiki Article will help user resolve the issue for the below error message.  



    Steps to Accomplish

    1. Open any Project Page and then Go to File >> Settings >> Configurations >> Configuration Variables.  





    2. Search for and filter for the variable “MS_RASTER_FACTORYSCANON” and change the Value to “TRUE”.





      Original Author: Satish Saptasagar
    • PowerPlatform Support
    • cit
    • en
    • OpenUtilities Substation
    • Raster Manager
    • TIFF
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    • Satish Saptasagar Created by Bentley Colleague Satish Saptasagar
    • When: Thu, May 4 2023 6:23 AM
    • Revisions: 1
    • Comments: 0
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