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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Error: "The file type is not supported - [12]" when attaching Image using Raster Manager in OpenUtilities Substation</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/66239/error-the-file-type-is-not-supported---12-when-attaching-image-using-raster-manager-in-openutilities-substation</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Error: "The file type is not supported - [12]" when attaching Image using Raster Manager in OpenUtilities Substation</title><link>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/66239/error-the-file-type-is-not-supported---12-when-attaching-image-using-raster-manager-in-openutilities-substation</link><pubDate>Thu, 04 May 2023 10:23:42 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d2747fba-2f14-4f20-a7d2-019e4c9569dc</guid><dc:creator>Satish Saptasagar</dc:creator><comments>https://communities.bentley.com/products/utility_network_analysis___design/w/utility_network_analysis_and_design_wiki/66239/error-the-file-type-is-not-supported---12-when-attaching-image-using-raster-manager-in-openutilities-substation#comments</comments><description>Current Revision posted to OpenUtilities Wiki by Satish Saptasagar on 5/4/2023 10:23:42 AM&lt;br /&gt;

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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;OpenUtilities Substation&amp;nbsp;CONNECT Edition&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;10.14.XX.XX&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&amp;nbsp;NA&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&amp;nbsp;Power Platform Support&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&amp;nbsp;NA&lt;/td&gt;
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&lt;h1 id="mcetoc_1gvj4es8g0" data-userway-s4-zoom-styled="true"&gt;Background:&lt;/h1&gt;
&lt;p data-userway-s4-zoom-styled="true"&gt;The user get the below error message when trying to attach a Raster Image using Raster Manager. The user might be trying to attach *.Tiff. *.CIT for example. This Wiki Article will help user resolve the issue for the below error message.&amp;nbsp;&amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;img style="max-height:240px;max-width:320px;" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-62/pastedimage1683195343322v1.png" alt=" " /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;
&lt;h1 id="mcetoc_1gvj4es8g1" data-userway-s4-zoom-styled="true"&gt;Steps to Accomplish&lt;br /&gt;&lt;br /&gt;&lt;/h1&gt;
&lt;p data-userway-s4-zoom-styled="true"&gt;1. Open any Project Page and then&amp;nbsp;Go to &lt;strong&gt;File &amp;gt;&amp;gt; Settings &amp;gt;&amp;gt; Configurations &amp;gt;&amp;gt; Configuration Variables.&lt;/strong&gt; &amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;img style="max-height:350px;max-width:550px;" alt=" " src="/resized-image/__size/1100x700/__key/communityserver-wikis-components-files/00-00-00-00-62/0042.jpg" data-uw-rm-ima="un" /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;2. Search for and filter for the variable &amp;ldquo;&lt;strong&gt;MS_RASTER_FACTORYSCANON&lt;/strong&gt;&amp;rdquo; and change the Value to &amp;ldquo;&lt;strong&gt;TRUE&lt;/strong&gt;&amp;rdquo;.&lt;br /&gt;&lt;br /&gt;&lt;img style="max-height:350px;max-width:550px;" alt=" " src="/resized-image/__size/1100x700/__key/communityserver-wikis-components-files/00-00-00-00-62/55478.jpg" data-uw-rm-ima="un" /&gt;&lt;br /&gt; &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;
&lt;p data-userway-s4-zoom-styled="true"&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/p&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Satish Saptasagar&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
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&lt;div style="font-size: 90%;"&gt;Tags: PowerPlatform Support, cit, en, OpenUtilities Substation, Raster Manager, TIFF&lt;/div&gt;
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