Certain dialogs or toolboxes will not open in Bentley Substation V8i. In past cases, affected items included Print Organizer, Tasks, or the File/Edit/Element... menu bar.
In one case, the main application window itself would not appear, only the Welcome dialog and Project Manager would appear even after opening a page.
In one case, the Draw Wire tool would always start wires at the origin (0,0) of the page while Place Line and Insert Symbol worked correctly.
The items could be off screen, or there could be corruption in user preference files.
From the Windows "Start" button, select or search for "Run".
On the Run dialog, click Browse.
Find and select Substation.exe in the Program Folder, then click the Open button.
Insert a space after the ...\Substation.exe" and type -restoredefaults
For CONNECT Edition:"C:\Program Files\Bentley\Bentley Substation CONNECT Edition\Substation\Substation.exe" -restoredefaultsFor V8i It should look something like:"C:\Program Files(x86)\Bentley\Substation V8i\Substation\Substation.exe" -restoredefaultsNOTE: the full path to Substation.exe is in quotes. Place a space AFTER the quotes, then type -restoredefaults.
Click the OK button.
A Text Window will open displaying the details of the operation.
For CONNECT Edition:
Deleted C:\Users\[user]\AppData\Local\Bentley\Substation\10.0.0_1Deleted C:\Users\[user]\AppData\Roaming\BentleyDeleted C:\ProgramData\Bentley\SubstationDeleted C:\Users\[user]\AppData\Local\Temp\BentleyDefaults restored. Press any key to exit.
Deleted C:\Users\[user]\AppData\Local\Bentley\SubstationDeleted C:\Users\[user]\AppData\Roaming\Bentley\SubstationDeleted C:\ProgramData\Bentley\SubstationDeleted C:\Users\[user]\AppData\Local\Temp\Bentley\SubstationDefaults restored. Press any key to Exit.
Quickly restore the defaults with a command line switch
Restore Platform Defaults - Promis.e
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