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OpenUtilities Wiki promis.e is only using a Standard license
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        • Cannot activate Promis.e V8i SELECTseries 8 after upgrading
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        • Feature availability in Promis.e V8i SELECTseries 8
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        • promis.e is only using a Standard license
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    promis.e is only using a Standard license

      Product(s): promis.e Professional, promis.e Enterprise
      Version(s): through 08.11.12.137
      Environment: N/A
      Area: Licensing
      Subarea: N/A

    Problem Description

    I just installed and activated promis.e V8i, and although we own the Professional edition (or Enterprise), the License Management Tool only shows "promis.e Standard" to be activated.

    Reason

    This is not necessarily a problem.  promis.e V8i only uses a Standard license to start the software.  It does not check for or activate a Professional license until a Professional-level feature, such as Cable Manager, is used.  Similarly, an Enterprise license will only be activated when an Enterprise-level feature, such as Run Shortest Distance, is used.

    When a higher level feature is used for the first time, the user will be prompted to activate the corresponding license.  When the Product Activation Wizard is finished, "promis.e Professional" or "promis.e Enterprise" should appear with a Status of "Activated".

    The ultimate test is whether or not the Professional features are accessible.

    Notes:

    • Beginning with promis.e V8i SELECTseries 7 REFRESH (08.11.12.88), the software prompts the user to approve usage of a higher level license the first time a higher level feature is accessed during a promis.e session, even if the license was previously activated.  This is to prevent unexpected usage and invoices and is different, and simpler, than product activation.  A prompt may appear for moving from a Standard to a Professional license level, Professional to Enterprise, or Standard to Enterprise, but only once each per session.
    • Beginning with Promis.e V8i SELECTseries 8, there is only one edition of Promis.e, with no separate Standard, Professional, or Enterprise editions.

    See Also

    promis.e V8i Functional Comparison Chart

      Original Author: Matt_P
    • promis.e
    • promis.e Professional
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    • Matt_P Created by Communities MVP Matt_P
    • When: Wed, Jul 24 2013 1:34 PM
    • Matt_P Last revision by Communities MVP Matt_P
    • When: Fri, Oct 6 2017 4:39 PM
    • Revisions: 9
    • Comments: 0
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