Internal ErrorError Message: Refresh catalog database error.TargetSite: Void RefreshCatalogDB()DeclaringType: ECT.ECAD.API.UtilityAttributes: publicMemberType: Method
and/or hangs with “Please wait while software refresh catalog database for first time use” displayed. Typically encountered after upgrading promis.e or Bentley Substation.
Undetermined. The software, perhaps due to insufficient permissions of the user, may be unable to update catalog.mdb files or specific .ini files that indicate whether a refresh was completed.
Open the InstallerOption.ini file using a text editor such as Notepad. This file would be located in the "Config" subfolder of the Program Data folder (for promis.e) or Program Data folder (for Substation).
Change the value for UpdateExistFolders from "1" to "0" (zero).
Save and close the file.
Keywords: TFS 8976